Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,542 reviews
5 stars
582
4 stars
347
3 stars
233
2 stars
125
1 star
255
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with some customers expressing concerns about food safety.
Cleanliness
The restaurant was often described as dirty, with reports of flies, unclean tables, and unsanitary conditions.
Staff Attitude
While some staff were praised for their friendliness, many reviews highlighted rude or unprofessional behavior from employees.
Location Challenges
The location was noted to be busy and difficult to access, contributing to customer frustration.
- GCGary CarsonDec 30, 20253.0Lack of employees made waiting in line excessive. The girl talking orders had a big winter coat on because the restaurant was cold
- YOYup OkDec 29, 20255.0Gentlemen working the window had excellent service
- CHChucky HawkinsDec 4, 20254.0Pretty busy place
- CDChelsey Bell DVMNov 26, 20252.0Service was great but there was alot of loitering and folks hanging around and not eating. At one point we witness someone jump the counter to steal cups! Maybe not the place to go after dark!
- EPEric Baker (Pisteuo)Nov 6, 20251.0I was there to get an app order I had placed on line 10 mins before I left work. I got there and the line around the drive thru was long so I went inside. They had 3 other people before my order. Another person she stood 5 mins got her mobile order, mine was still not done. A couple come in to place an order to eat in. My food still not done. I had to leave my food what was already paid for just to get to work on time. I spent over 30 mins on the inside and no food. I even went back outside to go thru the drive thru and it was 5 cars deep, I did not have time to wait any longer.I work locally and traffic is bad so I had had 20 mins left to get back to work. I tried to call when I got to work to ask for a refund they did not answer the phone. I will not due business with them again.
Frequently Asked Questions About Wendy's
Is Sevierville 23 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Sevierville, TN?
The drive-thru is open daily from 9:00 AM to 2:00 AM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery near Sevierville?
Delivery availability can be checked via Wendy's app or order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's Sevierville?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Sevierville for questions or feedback?
You can call directly at (865) 365-2199 or reach Customer Care via Live Chat on their Contact page or by phone at 888-624-8140.
Does this Wendy's support dine-in and drive-thru services?
Yes, Wendy's offers dine-in, drive-thru, takeout, and delivery services where available.
Where is Wendy's in Sevierville located?
Wendy's is located at 123 Forks Of The River Pkwy, Sevierville, TN, 37862.
What popular nearby places can I visit before or after dining at Wendy's?
Nearby places include the Great Smokey Mountains national park for sightseeing, Brook's Place sports bar for drinks and pool, and Barley Station BBQ for additional dining options.
Are there nearby convenience stores or pharmacies close to Wendy's?
Yes, Walgreens pharmacy and convenience store is located near Wendy's, useful for picking up essentials or prescriptions during your visit.
Where can I find financial services near Wendy's?
Near Wendy's, you can access financial services at LibertyX Bitcoin ATM, Western Union money transfer, and Tennessee State Bank.