Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,536 reviews
5 stars
578
4 stars
346
3 stars
232
2 stars
124
1 star
256
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported cold, stale, or poorly prepared food, including old fries and undercooked items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and floors, and some expressed concerns about food safety.
Staff Attitude
While some employees were praised for being friendly, many reviews mentioned rude or indifferent staff, particularly at the register.
Operational Efficiency
Customers experienced long wait times and disorganization, especially during busy hours, leading to frustration.
- MMMarkNov 16, 20251.0Posted hours close at 2 am, told they were closed at 126 am even though their Uber Eats app was still on.
- MTMichael TiceNov 7, 20254.0I asked for burger with only lettuce and tomato and it came with everything instead.
- EPEric Baker (Pisteuo)Nov 6, 20251.0I was there to get an app order I had placed on line 10 mins before I left work. I got there and the line around the drive thru was long so I went inside. They had 3 other people before my order. Another person she stood 5 mins got her mobile order, mine was still not done. A couple come in to place an order to eat in. My food still not done. I had to leave my food what was already paid for just to get to work on time. I spent over 30 mins on the inside and no food. I even went back outside to go thru the drive thru and it was 5 cars deep, I did not have time to wait any longer.I work locally and traffic is bad so I had had 20 mins left to get back to work. I tried to call when I got to work to ask for a refund they did not answer the phone. I will not due business with them again.
- HMHoly MolyNov 2, 20251.0Dropped by at 140 am online it said it was open till two. You need to fix that or you need a fire everybody that was working that night cause this is BS.
- CPCor PrettoOct 20, 20251.0I’m going to start by saying I worked at Wendy’s when I was in my 20s. I also worked the register and there was never a time where I had a grumpy face on. If Heather is the blonde that worked the register today around 3 o’clock, then she’s not very friendly cops and attitude, and doesn’t like to be told things are Low such as utensils. It isn’t my job to tell you there are no spoons or forks or anything of that sort. I would not have gone back to the counter to ask if there was a spoon in the utensil spot. My chili was warm, not hot and my frosty, she had to go make one for me at another machine because the only Frosty’s they have in the front are the vanilla. I personally don’t think they should make vanilla. I didn’t like the flavor.
Frequently Asked Questions About Wendy's
Is Sevierville 23 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Sevierville, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Sevierville, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (865) 365-2199.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Sevierville 23 Wendy’s serve breakfast?
Yes, this Wendy’s location in Sevierville, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in Sevierville, TN?
The drive-thru is open daily from 9:00 AM to 2:00 AM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery near Sevierville?
Delivery availability can be checked via Wendy's app or order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's Sevierville?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Sevierville for questions or feedback?
You can call directly at (865) 365-2199 or reach Customer Care via Live Chat on their Contact page or by phone at 888-624-8140.
Does this Wendy's support dine-in and drive-thru services?
Yes, Wendy's offers dine-in, drive-thru, takeout, and delivery services where available.
Where is Wendy's in Sevierville located?
Wendy's is located at 123 Forks Of The River Pkwy, Sevierville, TN, 37862.
What popular nearby places can I visit before or after dining at Wendy's?
Nearby places include the Great Smokey Mountains national park for sightseeing, Brook's Place sports bar for drinks and pool, and Barley Station BBQ for additional dining options.
Are there nearby convenience stores or pharmacies close to Wendy's?
Yes, Walgreens pharmacy and convenience store is located near Wendy's, useful for picking up essentials or prescriptions during your visit.
Where can I find financial services near Wendy's?
Near Wendy's, you can access financial services at LibertyX Bitcoin ATM, Western Union money transfer, and Tennessee State Bank.