Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
457 reviews
5 stars
198
4 stars
78
3 stars
36
2 stars
32
1 star
113
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including cold, old, or improperly prepared items, such as burnt fries and incorrect sandwiches.
Service Issues
Many reviews highlighted poor service, including long wait times, rude staff, and incorrect orders, leading to a frustrating experience for customers.
Cleanliness Concerns
Several customers noted unsanitary conditions, such as dirty tables and employees preparing food without gloves, raising health concerns.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive interactions amidst the overall poor service.
- NSNichole SheppardDec 28, 20251.0This is by far the worst fast food restaurant I’ve ever been to and definitely the worst and slowest Wendy’s. Waited for half an hour in the drive thru to place an order to be parked out front for 15 minutes after paying and there were six other cars waiting for their order! They also only had chicken and no burgers available. Do better
- ANAshley NelsonDec 23, 20251.0Absolutely disgusting, I witnessed the back line worker making food without gloves. Can you imagine, him coughing or sneezing or touching anything and then grabbing a hand full of cheese and plopping it on top of your food? Yea…. NO WAY! Fries over cooked and beeped for 2 minutes past its time. Just disturbing! I wouldn’t have rated them 1 stars but that’s the least I could do. The workers seem very rude and no approachable! They made me sit at the speaker for 10 minutes before they helped me!
- JMJohn MauroDec 20, 20251.0Food was prepared terribly, some how the fries were burnt and soggy...? Not even sure how that happens.
- JWJaxon WallDec 7, 20255.0There was a problem with my order and I went back to get it fixed and they very apologetic and nice and even threw in an extra fry!
- MZMalcomn ZoomerNov 22, 20255.0Ngl I barely even like Wendy’s, but today I had it so rough, and the worker was very nice and helpful
Frequently Asked Questions About Wendy's
Is 934 Dolly Parton Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 934 Dolly Parton Pkwy in Sevierville, TN currently open?
Yes, the Wendy's at 934 Dolly Parton Pkwy is open and committed to serving quality food every day.
What are the operating hours for drive-thru service at this Wendy's location?
The drive-thru is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's restaurant serve breakfast?
Yes, breakfast is served and you can order breakfast combos, sandwiches, coffee, and sides via the website or mobile app.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
Can I order Wendy's food online for delivery or pickup?
Yes, you can order through the Wendy's app or website to get delivery or use the drive-thru for pickup.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's website, mobile app, and in-restaurant posters.
How can I contact this Wendy's location for questions or feedback?
You can call (865) 365-2221 or reach the Customer Care team via the Wendy's Contact page or call 888-624-8140.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food options include McDonald's, Taco Bell, KFC, Bojangles', and A&W Restaurants for variety during your visit.
What nearby attractions can I visit before or after dining at Wendy's?
You can visit Dolly Wood amusement and water park or Mountain Movement Dance Center nearby for entertainment before or after your meal.
Are there any nearby services like salons or gyms close to Wendy's?
Yes, salons like Totally Tan Salon and Nina Beauty Salon and spas, as well as gyms like National Fitness and 3D Fit House, are located nearby.