Brand Certified
Wendy's
3.5(459 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
934 Dolly Parton Pkwy, Sevierville, TN
37862, United States
Certified by Wendy's • Mar 01, 2026
(865) 365-2221
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/tn/sevierville/934-dolly-parton-pkwy
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Sevierville, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Sevierville, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.5
459 reviews
5 stars
199
4 stars
78
3 stars
36
2 stars
32
1 star
114
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food being cold, overcooked, or not fresh, including complaints about burnt fries and incorrect orders.
Service Speed
Many reviews highlighted extremely long wait times in the drive-thru, with some customers waiting over 30 minutes to place orders.
Staff Attitude
Customer service experiences varied, with some staff being described as rude or unhelpful, while a few employees received praise for their friendliness.
Cleanliness and Safety
Several customers expressed concerns about cleanliness, including unsanitary food preparation practices and dirty dining areas.
- MGMamajane GibsonJan 12, 20261.0We purchased 2 singles and a small fry and paid 20 plus ..the burgers were NOT HOT N JUICY or fresh ....Today we called in an order at another nearby eatery got 4x the food for only 4$ more ....we were regulars but with the price increase there's just too many options to settle for this ..
- NSNichole SheppardDec 28, 20251.0This is by far the worst fast food restaurant I’ve ever been to and definitely the worst and slowest Wendy’s. Waited for half an hour in the drive thru to place an order to be parked out front for 15 minutes after paying and there were six other cars waiting for their order! They also only had chicken and no burgers available. Do better
- ANAshley NelsonDec 23, 20251.0Absolutely disgusting, I witnessed the back line worker making food without gloves. Can you imagine, him coughing or sneezing or touching anything and then grabbing a hand full of cheese and plopping it on top of your food? Yea…. NO WAY! Fries over cooked and beeped for 2 minutes past its time. Just disturbing! I wouldn’t have rated them 1 stars but that’s the least I could do. The workers seem very rude and no approachable! They made me sit at the speaker for 10 minutes before they helped me!
- JMJohn MauroDec 20, 20251.0Food was prepared terribly, some how the fries were burnt and soggy...? Not even sure how that happens.
- JWJaxon WallDec 7, 20255.0There was a problem with my order and I went back to get it fixed and they very apologetic and nice and even threw in an extra fry!
Frequently Asked Questions About Wendy's
Is 934 Dolly Parton Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 934 Dolly Parton Pkwy in Sevierville, TN currently open?
Yes, the Wendy's at 934 Dolly Parton Pkwy is open and committed to serving quality food every day.
What are the operating hours for drive-thru service at this Wendy's location?
The drive-thru is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's restaurant serve breakfast?
Yes, breakfast is served and you can order breakfast combos, sandwiches, coffee, and sides via the website or mobile app.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
Can I order Wendy's food online for delivery or pickup?
Yes, you can order through the Wendy's app or website to get delivery or use the drive-thru for pickup.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's website, mobile app, and in-restaurant posters.
How can I contact this Wendy's location for questions or feedback?
You can call (865) 365-2221 or reach the Customer Care team via the Wendy's Contact page or call 888-624-8140.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food options include McDonald's, Taco Bell, KFC, Bojangles', and A&W Restaurants for variety during your visit.
What nearby attractions can I visit before or after dining at Wendy's?
You can visit Dolly Wood amusement and water park or Mountain Movement Dance Center nearby for entertainment before or after your meal.
Are there any nearby services like salons or gyms close to Wendy's?
Yes, salons like Totally Tan Salon and Nina Beauty Salon and spas, as well as gyms like National Fitness and 3D Fit House, are located nearby.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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