Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
447 reviews
5 stars
192
4 stars
77
3 stars
36
2 stars
32
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Temperature
Many customers reported receiving cold or old food, including cold fries and improperly cooked burgers.
Order Accuracy
A significant number of reviews mentioned issues with order accuracy, including missing items and incorrect orders.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of attentiveness.
Cleanliness
Some reviews pointed out cleanliness issues in the dining area and food preparation areas.
- KLKiara LovedayNov 10, 20251.0I’ve been to this Wendy’s about three times total in my life since they opened. None of which compares to the Wendy’s in Forks of the river. However, tonight was especially disgusting. My daughter was sick with an ear infection and she wanted Wendy’s since we didn’t have time to eat when I got off on the way to urgent care. My burger had several hairs on it. My daughter ate half of her burger before she started spitting it out saying there was hairs all in the mayo on her burger. She ordered a strawberry swirl frosty and my daughter took one sip and told me there was no way she could drink it. It was disgusting. Needless to say this was my last chance given at this location. I have no trust in the staff here. I’ll probably be nauseous the rest of the night. $17 in the trash, too tired to bring it back for a refund.
- JCJose CastroOct 19, 20251.0The service is terrible and the food is all cold. It's always the same here.
- RSRobert SlikerOct 17, 20253.0Good cheap food. Fries were cold.
- KSKimer SOct 11, 20251.0Absolutely atrocious that these employees get their $15 per hour but can not get a SIMPLE order correct!! My wife stopped and ordered me a number 1 Dave’s Classic DOUBLE Cheeseburger with everything but pickles. Not the combo just the burger. My wife brought me home a Single with onions and pickles! We were charged for the double. Not to mention my wife had to stand in their restaurant and wait for the wrong burger for 20 minutes. That is not “fast food”!
- RBRobin BoydOct 10, 20251.0The food was fine, but it took 25 min to serve 4 cars in the drive thru on a Friday night at 10pm. Had to get out and walk our crying baby in the parking lot for that long. If you’re trying to quickly get on the road after Dollywood, don’t go here.
Frequently Asked Questions About Wendy's
Is 934 Dolly Parton Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Sevierville, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Sevierville, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (865) 365-2221.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 934 Dolly Parton Wendy’s serve breakfast?
Yes, this Wendy’s location in Sevierville, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 934 Dolly Parton Pkwy in Sevierville, TN currently open?
Yes, the Wendy's at 934 Dolly Parton Pkwy is open and committed to serving quality food every day.
What are the operating hours for drive-thru service at this Wendy's location?
The drive-thru is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's restaurant serve breakfast?
Yes, breakfast is served and you can order breakfast combos, sandwiches, coffee, and sides via the website or mobile app.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
Can I order Wendy's food online for delivery or pickup?
Yes, you can order through the Wendy's app or website to get delivery or use the drive-thru for pickup.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's website, mobile app, and in-restaurant posters.
How can I contact this Wendy's location for questions or feedback?
You can call (865) 365-2221 or reach the Customer Care team via the Wendy's Contact page or call 888-624-8140.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food options include McDonald's, Taco Bell, KFC, Bojangles', and A&W Restaurants for variety during your visit.
What nearby attractions can I visit before or after dining at Wendy's?
You can visit Dolly Wood amusement and water park or Mountain Movement Dance Center nearby for entertainment before or after your meal.
Are there any nearby services like salons or gyms close to Wendy's?
Yes, salons like Totally Tan Salon and Nina Beauty Salon and spas, as well as gyms like National Fitness and 3D Fit House, are located nearby.