Subway

3.8
179 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Sevierville Subway® Restaurant at 2720 B Newport Highway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2720 B Newport Highway, Sevierville, TN
37876, United States

Hours

Reviews

3.8
179 reviews
5 stars
88
4 stars
33
3 stars
15
2 stars
16
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Food Quality

Several customers expressed dissatisfaction with the quality and preparation of food, including incorrect orders and insufficient ingredients.

Cleanliness

While some customers noted cleanliness, others reported dirty floors and unsanitary conditions, indicating inconsistency in maintenance.

Staff Attitude

Many reviews mentioned a negative attitude from staff, with complaints about rudeness and lack of professionalism.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food, indicating that experiences can vary significantly.
  • JH
    J H
    6 days ago
    1.0
    Lady was completely rude we left and have never returned. Will drive farther for better service. Disgusting attitude.
  • CG
    Claudette Geoffrion
    Oct 19, 2025
    2.0
    Newport Highway Sevierville store. Will only accept cash today sunday. Would not give coupon discount because they're scanners are down, credit card machines are down,. Cashier was not very friendly and did not offer good customer service
  • MN
    Michaela Nikazy
    Oct 18, 2025
    1.0
    Terrible service, and attitude
  • SJ
    scott jones
    Sep 8, 2025
    2.0
    Ive been to this location 2 times & both of them I was treated horribly. People don't even look you in the eye just treat you like your making there day miserable for being there. The 1st time could have been a fluke because people can have bad days but the 2nd caused me to leave a review. Southern hospitality can not lose its touch. Do better or work in a factory.
  • JN
    Jon Najeski
    Jun 13, 2025
    1.0
    the young lady working was very rude because we came in 45 minutes before closing. saying in spanish how she has to deal woth some white customers. very racist. she was very upset she had to stop using her phone to serve us and do her job

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 2720 B Newport Highway, Sevierville?

The Subway restaurant at 2720 B Newport Highway is open daily from 9:00 AM to 10:30 PM.

What types of meals are served at this Subway location?

This Subway serves breakfast, lunch, and dinner options.