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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Sevierville, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 308 East Main Street for the ultimate SONIC experience!
Numerous customers reported rude and unhelpful staff, with many expressing frustration over long wait times and poor customer service.
Food Quality
Food quality was inconsistent, with several reviews mentioning cold or poorly prepared items, while others praised the freshness and taste.
Operational Issues
Many customers experienced issues with the drive-thru only policy, unclear ordering processes, and staff shortages, leading to dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers highlighted positive experiences with friendly staff and enjoyable food.
BB
Brianna B
2 days ago
3.0
Slushies not mixed well at all. Very slow service all the time.
SO
Seek Him Outdoors
Feb 24, 2026
4.0
Food was amazing, was drive thru only which is very weird. Couldn't take order from parking area, night time the sign was out so place looked closed. Just very run down and outdated. Especially a place the locals love but quit using due to the overall look of the building.
JB
Joseph Bellisario
Feb 16, 2026
3.0
Our car hop was very nice! I ordered a Bobby Water! Noone, including the general manager knew what that was. But our server looked it up on his phone! Can't believe they didn't know who Bobby Bones was! LoL
AW
Addison Wood
Feb 8, 2026
5.0
Supper yummy lunch, also service was extremely quick and great! 😊