Shoney's - Sevierville

Reviews

• WB

  Wendy Bockstoce

  today
  5.0
  Our waitress Anne is an absolute delight and deserves a raise. We thoroughly enjoyed our breakfast.
• SC

  sarah Carver

  2 days ago
  5.0
  mrs ann is a great family friend of mine me and my family always get sat in her section and she is super nice and great with kids!
• BB

  Bass boys

  Feb 21, 2026
  1.0
  Olga was the most rude and hateful sevor complained about everything and took the salad bar away at 8.30 and they don't close till 10 and brought a drink to the table and said yall can share since yall drink the same thing
• TL

  Tom Limbaugh

  Feb 21, 2026
  5.0
  I am not giving stars just to give stars. Anne gave us the best service that I have had at ANY restaurant in years! Refills, bussed table from dirty dishes, sweet comments and always asking if we were ok. The food was great from the buffet as well. Lots to choose from. Will definitely be back!
• LS

  L S

  Feb 21, 2026
  1.0
  Came here with the family and we were so disappointed we will never return. We normally go down to the next location, but the experience at this one left us never wanting Shoneys again. I will be staying home and cooking from now on. It took so long to get food on the bar, and only a couple of other families were in the restaurant. I grabbed a biscuit and some jelly and sat, waiting on food to come out, and we barely got anything-- so when arguing about the price of the bill (paid for a buffet but we got a biscuit and some eggs that had dish soap in them!) The whole staff seemed unpleasant. The other families in the store asked when hot food will be available, they were ignored-- they also asked questions about the food on the bar, and the man tending to it had no idea what the food was, then proceeds to mess up and mix the rice on breakfast buffet with the cheesy potatoes; so he had to take that away also-- even more wait on more items. As stated, many complaints were being tossed on the odd taste of the eggs; they tasted so much like dish soap or sanitizer water, and I noticed people picking at their food and waiters taking full plates away asking if things were okay. They weren't. My family was forgotten about and did not get refills, and after the horrible food and aloof staff, we walked to the check out wanting answers; did not feel like enduring more of a wait for the check to be brought over. We won't be back to any Shoneys... The price was atrocious, no adjustment to bill, no apologies, and for a few bites of awful food. The family will learn to stay home and eat now.

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