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Papa Johns Pizza

3.6
(424 reviews)

Business Details

739 Dolly Parton Pkwy., Sevierville, TN
37862, United States
(865) 429-4455

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Sevierville, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Sevierville pizza for any occasion. Call us for pizza delivery in Sevierville or stop by 739 Dolly Parton Pkwy. for carryout to order the best pizza in Sevierville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
739 Dolly Parton Pkwy., Sevierville, TN
37862, United States

Hours

Reviews

3.6
424 reviews
5 stars
205
4 stars
62
3 stars
30
2 stars
31
1 star
96

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with pizza quality, including undercooked crusts, lack of toppings, and overall dissatisfaction with the food.

Customer Service

Customer service experiences varied widely; while some praised friendly staff, many others reported rude interactions and poor service.

Delivery Issues

Numerous reviews highlighted problems with delivery times, including late arrivals and cold food, leading to customer frustration.

Staffing Problems

Several reviews mentioned that the location is often short-staffed, resulting in long wait times and overwhelmed employees.

Inconsistent Experience

Customers noted a significant inconsistency in their experiences, with some praising the food and service while others expressed disappointment.
  • JV
    Jared VanDusen
    Jan 30, 2026
    1.0
    This is one of their “specialty” pizzas!!! Go get yourself a frozen pizza from the grocery store. It would be better than this!
  • AB
    Ashli Beaudreau
    Jan 27, 2026
    3.0
    This is our local Papa John's. We used to order at least once a week. However, in the past 4 months or so, it has been lacking. They barely put any cheese on the pizza even if you request extra cheese. This has happened multiple times. The staff all seems really friendly but I'm wondering if they've been told to go easy on the cheese from management or corporate. Cheese is what makes a pizza. I'm not sure that we'll be ordering from here again, which is a shame.
  • BM
    Brendan McGee
    Jan 22, 2026
    1.0
    Worst pizza I’ve ever had. My friends and I bought three pizzas and every single one was completely uncooked on the bottom. The crust literally crackled in my mouth from the dry raw dough. $40 completely wasted. I’ll be disputing the charge with my card company. How this place has a 3-star rating is beyond me. Zero quality control, zero care. Absolute embarrassment to the brand of Papa Johns.
  • AA
    Ana
    Jan 17, 2026
    5.0
    Got 2 of the best pizzas we've had at this location. The 2 guys working working were very nice and did a good job.
  • MS
    Michelle Smith
    Dec 24, 2025
    3.0
    Friendly staff. Pizza was just ok.

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Sevierville, TN?

Delivery hours are 9:30 AM to 11:00 PM Monday through Thursday and Sunday, and 9:30 AM to midnight on Friday and Saturday.

Can I place an order for pickup at Papa Johns Pizza?

Yes, you can order for pickup daily from 9:30 AM to 10:40 PM on weekdays and Sunday, and until 11:40 PM on Friday and Saturday.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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