Brand Certified
Papa Johns Pizza
3.6(424 reviews)
Certified by Papa Johns Pizza • Mar 01, 2026
Business Details
739 Dolly Parton Pkwy., Sevierville, TN
37862, United States
Certified by Papa Johns Pizza • Mar 01, 2026
(865) 429-4455
Certified by Papa Johns Pizza • Mar 01, 2026
https://locations.papajohns.com/united-states/tn/37862/sevierville/739-dolly-parton-pkwy.?utm_source=gmb&utm_medium=organic
Certified by Papa Johns Pizza • Mar 01, 2026
About
Certified by Papa Johns Pizza • Mar 01, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in Sevierville, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Sevierville pizza for any occasion. Call us for pizza delivery in Sevierville or stop by 739 Dolly Parton Pkwy. for carryout to order the best pizza in Sevierville, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Mar 01, 2026
Hours
Certified by Papa Johns Pizza • Mar 01, 2026
Reviews
3.6
424 reviews
5 stars
205
4 stars
62
3 stars
30
2 stars
31
1 star
96
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with pizza quality, including undercooked crusts, lack of toppings, and overall dissatisfaction with the food.
Customer Service
Customer service experiences varied widely; while some praised friendly staff, many others reported rude interactions and poor service.
Delivery Issues
Numerous reviews highlighted problems with delivery times, including late arrivals and cold food, leading to customer frustration.
Staffing Problems
Several reviews mentioned that the location is often short-staffed, resulting in long wait times and overwhelmed employees.
Inconsistent Experience
Customers noted a significant inconsistency in their experiences, with some praising the food and service while others expressed disappointment.
- JVJared VanDusenJan 30, 20261.0This is one of their “specialty” pizzas!!! Go get yourself a frozen pizza from the grocery store. It would be better than this!
- ABAshli BeaudreauJan 27, 20263.0This is our local Papa John's. We used to order at least once a week. However, in the past 4 months or so, it has been lacking. They barely put any cheese on the pizza even if you request extra cheese. This has happened multiple times. The staff all seems really friendly but I'm wondering if they've been told to go easy on the cheese from management or corporate. Cheese is what makes a pizza. I'm not sure that we'll be ordering from here again, which is a shame.
- BMBrendan McGeeJan 22, 20261.0Worst pizza I’ve ever had. My friends and I bought three pizzas and every single one was completely uncooked on the bottom. The crust literally crackled in my mouth from the dry raw dough. $40 completely wasted. I’ll be disputing the charge with my card company. How this place has a 3-star rating is beyond me. Zero quality control, zero care. Absolute embarrassment to the brand of Papa Johns.
- AAAnaJan 17, 20265.0Got 2 of the best pizzas we've had at this location. The 2 guys working working were very nice and did a good job.
- MSMichelle SmithDec 24, 20253.0Friendly staff. Pizza was just ok.
Frequently Asked Questions About Papa Johns Pizza
What are the operating hours for delivery at Papa Johns Pizza in Sevierville, TN?
Delivery hours are 9:30 AM to 11:00 PM Monday through Thursday and Sunday, and 9:30 AM to midnight on Friday and Saturday.
Can I place an order for pickup at Papa Johns Pizza?
Yes, you can order for pickup daily from 9:30 AM to 10:40 PM on weekdays and Sunday, and until 11:40 PM on Friday and Saturday.
Does Papa Johns Pizza in Sevierville offer contactless delivery?
Yes, Papa Johns offers no-contact delivery service for safety and convenience.
Where is Papa Johns Pizza located in Sevierville?
Papa Johns is located at 739 Dolly Parton Parkway, Suite A, Sevierville, TN 37862.
How can I order pizza online from Papa Johns Sevierville?
You can order online through their website or apps, using links like https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/1165 for delivery or https://www.papajohns.com/order/viewStoreMenu/CARRYOUT/BUSINESS/1165 for carryout.
What types of food does Papa Johns Pizza in Sevierville offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Are there any nearby places where I can shop or do errands before or after visiting Papa Johns Pizza?
Yes, nearby places include Food City supermarket for groceries, FedEx Office Print & Ship Center for shipping needs, and Cricket Wireless Authorized Retailer for mobile services.
What entertainment options are close to Papa Johns Pizza in Sevierville?
Volunteer Billiards and Games bar is nearby for games and socializing, offering a great place to relax before or after your meal.
Are there personal care services close to Papa Johns Pizza?
Yes, Great Clips and Salon Hair Expo hair salons, as well as Nail Spa salons, are located nearby for your beauty and grooming needs.
Where can I find other dining options near Papa Johns Pizza in Sevierville?
Nearby restaurants include China 1 for Chinese cuisine, La Catrachada Mexican & Latino Grill, Two Brothers Italian Restaurant, CAMPS Chicken, and Cancun Mexican Grill & Bar.
Brand Certified Facts from Papa Johns Pizza
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Certified March 01, 2026Yext Knowledge Graph
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