Brand Certified
McDonald's
3.5(2877 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
904 Dolly Parton Pky, Sevierville, TN
37862, United States
Certified by McDonald's • Mar 01, 2026
(865) 429-7074
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
2,877 reviews
5 stars
1,037
4 stars
610
3 stars
528
2 stars
245
1 star
457
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or stale items, while others praised the freshness.
Cleanliness
Concerns were raised about cleanliness, particularly in the bathrooms and dining area, with some customers noting dirty conditions.
Staff Attitude
Customer experiences varied, with some praising friendly staff while others reported rude or unprofessional behavior.
- ASAndrew SwannFeb 10, 20261.0Supposedly still open. But sat at the drive thru with no one coming to take my order. Either update the hours, or be open when you say.
- LBLisa BredlowFeb 4, 20265.0Good hot food, had to wait for a few minutes. Not a big fan of kiosk machine. Takes away from customer service.
- DIDante IsraelJan 25, 20261.0Let me order on the app says it is open for several more hours. They essentially robbed me of my money and wasted an hour of my time.
- MMMarilynJan 24, 20261.07:00 PM, Saturday January 4th, and other customers can attest to this — the store hours show they are open until midnight and WORKERS LOCKED THE STORE DOORS, DID NOT RESPOND AT THE DRIVE THRU SPEAKERS AT ALL, kept many customers including us waiting for 15+ minutes. We had a DoorDash order we were supposed to pick up, so that customer did not get their food. And as we drive away and look through the windows, we see a woman sitting on her butt doing absolutely nothing. 3 vehicles of service workers parked in the front and not one there to help us. TERRIBLE SERVICE, DO BETTER
- AKamanda kerkJan 22, 20265.0Went thru drive thru order was correct and hot.
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 904 Dolly Parton Pkwy, Sevierville?
McDonald's in Sevierville is open daily from 5:30 AM to midnight.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:30 AM to midnight.
What are the delivery hours for this McDonald's?
Delivery is available daily from 6:00 AM to 10:00 PM.
What delivery and pickup options does McDonald's offer at this location?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online or via an app for McDonald's at this location?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald’s app available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's in Sevierville?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru available.
What nearby fast food options are available if I want to try something different?
Nearby fast food options include Dunkin' for coffee and donuts, Bojangles' for chicken, Wendy's for burgers and breakfast, A&W Restaurants, Taco Bell for Mexican cuisine, and Firehouse Subs for sandwiches.
Are there any nearby attractions that I can visit before or after dining at McDonald's?
Yes, you can visit Dolly Wood, an amusement and water park nearby for some fun before or after your meal.
What other services can I access near McDonald's in Sevierville?
Nearby you’ll find services such as Body Over Mind gym and fitness trainer, Nina Beauty Salon and Spa, RainDrops Salon & Massage, and several gas stations like Shell and Exxon & Mobil Stations.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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