Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,854 reviews
5 stars
1,028
4 stars
605
3 stars
526
2 stars
244
1 star
451
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Mixed reviews on food quality; some customers received cold or incorrect items, while others praised the freshness.
Cleanliness
Concerns about cleanliness were raised, particularly regarding the dining area and restrooms.
Staff Friendliness
While some reviews highlighted friendly and helpful staff, others noted unprofessional behavior and language barriers.
Operational Hours
Customers expressed frustration over inconsistent operational hours and unresponsive service during late hours.
- JHjames hooper4 days ago3.0Went thru drive thru. Placed the order. Paid, went to first window. It was covered in advertisements or something. I could not see thru, thought maybe next window. Same thing so I had to knock on the windows to get my order. Pure aggravation.
- TBTiger Breeden6 days ago1.0Tried to get food at 11:30 when they close at 12. No greeting no hold no nothing. All the lights are on people are inside talking and loud music is blasting.
- MCMaria Ch6 days ago2.0Every time I go to this McDonald's, they forget to put something in my order or the food doesn't taste fresh. The wait time is always long, even with only two cars in front of me and an empty parking lot. I don't understand why it's such a mess.
- BGBrandi GusseOct 9, 20253.0We went through the drive through and the guy was incompetent on taking out order
- RSRobert SlikerSep 25, 20254.0It's McDonald's. Nothing special. Decent food at a decent price fast.
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 904 Dolly Parton Pkwy, Sevierville?
McDonald's in Sevierville is open daily from 5:30 AM to midnight.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:30 AM to midnight.
What are the delivery hours for this McDonald's?
Delivery is available daily from 6:00 AM to 10:00 PM.
What delivery and pickup options does McDonald's offer at this location?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online or via an app for McDonald's at this location?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald’s app available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's in Sevierville?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru available.
What nearby fast food options are available if I want to try something different?
Nearby fast food options include Dunkin' for coffee and donuts, Bojangles' for chicken, Wendy's for burgers and breakfast, A&W Restaurants, Taco Bell for Mexican cuisine, and Firehouse Subs for sandwiches.
Are there any nearby attractions that I can visit before or after dining at McDonald's?
Yes, you can visit Dolly Wood, an amusement and water park nearby for some fun before or after your meal.
What other services can I access near McDonald's in Sevierville?
Nearby you’ll find services such as Body Over Mind gym and fitness trainer, Nina Beauty Salon and Spa, RainDrops Salon & Massage, and several gas stations like Shell and Exxon & Mobil Stations.