Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,865 reviews
5 stars
1,031
4 stars
609
3 stars
527
2 stars
245
1 star
453
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Mixed reviews on food quality, with some customers noting cold or stale food, while others praised freshness.
Cleanliness
Concerns about cleanliness in the dining area and restrooms were highlighted, with some customers reporting unsanitary conditions.
Drive-Thru Experience
The drive-thru was noted for being quick by some, but others experienced significant delays and issues with order accuracy.
Staff Friendliness
While some reviews mentioned friendly and helpful staff, many others reported unprofessional behavior and communication issues.
- RMRick Mcelyea4 days ago1.0I had a receipt for buy one get one free sandwich. This McDonald's would not except it.
- JBJohn BlankenshipDec 12, 20255.0I did the drive thru. It was quick and delicious
- RWRobin WarrenNov 28, 20251.0Like the forks of the river parkway location, they have said they haven't been able to make Frappes in a month. The other location hasn't been able to do it in over 6 months. Is the machine broken, or is it really just too much work for them? I used to come here every day, but I've given up on being able to leave work after a long day and get the one drink I want. Absolutely ridiculous.
- JHjames hooperNov 20, 20253.0Went thru drive thru. Placed the order. Paid, went to first window. It was covered in advertisements or something. I could not see thru, thought maybe next window. Same thing so I had to knock on the windows to get my order. Pure aggravation.
- MCMaria ChNov 18, 20252.0Every time I go to this McDonald's, they forget to put something in my order or the food doesn't taste fresh. The wait time is always long, even with only two cars in front of me and an empty parking lot. I don't understand why it's such a mess.
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 904 Dolly Parton Pkwy, Sevierville?
McDonald's in Sevierville is open daily from 5:30 AM to midnight.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:30 AM to midnight.
What are the delivery hours for this McDonald's?
Delivery is available daily from 6:00 AM to 10:00 PM.
What delivery and pickup options does McDonald's offer at this location?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online or via an app for McDonald's at this location?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald’s app available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's in Sevierville?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru available.
What nearby fast food options are available if I want to try something different?
Nearby fast food options include Dunkin' for coffee and donuts, Bojangles' for chicken, Wendy's for burgers and breakfast, A&W Restaurants, Taco Bell for Mexican cuisine, and Firehouse Subs for sandwiches.
Are there any nearby attractions that I can visit before or after dining at McDonald's?
Yes, you can visit Dolly Wood, an amusement and water park nearby for some fun before or after your meal.
What other services can I access near McDonald's in Sevierville?
Nearby you’ll find services such as Body Over Mind gym and fitness trainer, Nina Beauty Salon and Spa, RainDrops Salon & Massage, and several gas stations like Shell and Exxon & Mobil Stations.