Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,440 reviews
5 stars
877
4 stars
544
3 stars
442
2 stars
207
1 star
370
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some meals being cold or poorly prepared, while others praised the freshness and taste.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
The cleanliness of the restaurant varied, with some customers noting clean facilities while others reported dirty dining areas and bathrooms.
Management Concerns
Several reviews mentioned issues with management, including unresponsive or rude managers and a lack of oversight during busy times.
- GJGlenn JarniganDec 31, 20252.0Got my order wrong twice good lord its not that hard I worked at McDonald's as a kid for 3 years read the screen and make it the way it says it's that simple
- AEAmber EtchasonDec 29, 20255.0Great food and friendly service!
- JYJoniking5 Yellow52Dec 20, 20251.0The teachers received a small card that you put on a key chain. It said "free Tea every Tuesday until August 2026. It was from McDonald's. Even had their name on it. When I gave it to the guy working there on Tuesday December 16th 2025 at 3:00. He kelp it saying it was only good for one tea. He said he had to turn it back in so this McDonald's could get credited for it. Really? I wont be going back there.
- MWMichael WelchDec 1, 20255.0It's McDonald's what can you say quick easy
- RWRobin WarrenNov 28, 20251.0They haven't been able to do a frappe in over six months, I've checked time and time again. I lost 4500 points at this location that I used for a frappe. Is the machine broken? Are they ever going to fix it? Or is it simply too much work for them to make a drink advertised on the menu? I'm about fed up with the whole company.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 225 Fork Of The River Pky, Sevierville, TN?
McDonald's is open daily from 5:30 AM to midnight.
During what hours does McDonald's offer delivery service?
Delivery is available Monday and Sunday from 6:00 AM to 10:00 PM, and Tuesday through Saturday from 7:00 AM to 11:00 PM.
Is there a drive-thru service available at this McDonald's location?
Yes, the drive-thru is open daily from 5:30 AM to midnight.
What types of payment are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What convenient services does this McDonald's offer for pickup and delivery?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from McDonald's conveniently through mobile apps?
You can order via the McDonald's App available on the Apple App Store and Google Play Store, or use the online order link at https://mcdonalds.smart.link/jfeqnrnmr.
What nearby dining options can I visit before or after eating at McDonald's?
Nearby dining options include Tequila Spice Mexican Grill & Cantina, La Carreta Mexican Restaurant & Bar, Cinnamon Bread Factory, The WildFlour Bakehouse, Dutch Bros Coffee, and Long John Silver's seafood restaurant.
What nearby stores can I visit for shopping near McDonald's?
Close by are MyGabes discount and clothing store, Kmart department store, SMARM Thrift Store, and Rental Depot for furniture and home theater systems.
Are there nearby services for health, beauty, or personal care around McDonald's?
Yes, nearby you can find Smoky Mountains Nutrition health food restaurant, Guys & Dolls Hair Salon, Razor & Strop Barber Shop, and the aesthetic medical spa.
Where is McDonald's located and how can I contact them?
McDonald's is located at 225 Fork Of The River Parkway, Sevierville, TN 37862. You can reach them by phone at +1 865-453-3747.