Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,429 reviews
5 stars
875
4 stars
539
3 stars
441
2 stars
205
1 star
369
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.
Food Freshness
Many customers noted issues with food freshness, including cold or old items, while others enjoyed hot and fresh meals.
Order Accuracy
Numerous complaints about incorrect orders were reported, with many customers receiving items they did not order or missing items altogether.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some reviews highlighting clean facilities while others mentioned dirty dining areas.
Speed of Service
Service speed was a mixed bag; some customers experienced quick service, while others faced long waits and delays.
- LDL DEATHNov 15, 20252.050% of the time the diet Coke is regular coke. I wish the accuracy was better. I now have to drive to the next one and pay high price for this McDonald's mistake. Disappointed frequently .. as we come daily.
- NNNickyNov 1, 20251.0If I could give a zero, I would give a zero the food was horrible cold my bacon, egg, and cheese biscuit only had one piece of bacon on it. My husband’s hot cakes didn’t have no butter no syrup and they were cold. The lady in the back couldn’t get off her phone to come to the counter to give me syrup and butter. This was not a good experience for us at all and was a big waste of $42 dollars no good McDonalds
- PKPineapple PMP KOct 23, 20255.0Amazing hospitality!! Those guys are amazing! Thr fries are ALWAYS FRESH !!
- CLCaressa LaneOct 18, 20251.0I called and spoke with a shift manager not the store manager because my order was messed up, my husband went thru the drive thru to order me food for lunch and got me spicy snack wrap combo with no cheese, it says spicy on my grill slip bu I when I bit into the wrap it was ranch, I called to tell the manager and she said I will need the food back before I can fix it I will be calling corporate or the store manager on her because I cant leave work to take food back they should have gotten right to start with nor can my husband because he already went home and you aren't supposed to take anything back over counter or in drive thru due to health regulations which she would know if she is serv safe certified and know health department protocols just saying.
- JBJoseph BarnesOct 18, 20251.0Burgers we crispy and cold. Asked for ketchup and mustard only. Was so much that the wrapper was soaked and the buger had it all over it. All the fries were warm not hot. The service was terrible. No one wants to help you if your inside. Only worried about the drive thru. Took forever to get our small order.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 225 Fork Of The River Pky, Sevierville, TN?
McDonald's is open daily from 5:30 AM to midnight.
During what hours does McDonald's offer delivery service?
Delivery is available Monday and Sunday from 6:00 AM to 10:00 PM, and Tuesday through Saturday from 7:00 AM to 11:00 PM.
Is there a drive-thru service available at this McDonald's location?
Yes, the drive-thru is open daily from 5:30 AM to midnight.
What types of payment are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What convenient services does this McDonald's offer for pickup and delivery?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from McDonald's conveniently through mobile apps?
You can order via the McDonald's App available on the Apple App Store and Google Play Store, or use the online order link at https://mcdonalds.smart.link/jfeqnrnmr.
What nearby dining options can I visit before or after eating at McDonald's?
Nearby dining options include Tequila Spice Mexican Grill & Cantina, La Carreta Mexican Restaurant & Bar, Cinnamon Bread Factory, The WildFlour Bakehouse, Dutch Bros Coffee, and Long John Silver's seafood restaurant.
What nearby stores can I visit for shopping near McDonald's?
Close by are MyGabes discount and clothing store, Kmart department store, SMARM Thrift Store, and Rental Depot for furniture and home theater systems.
Are there nearby services for health, beauty, or personal care around McDonald's?
Yes, nearby you can find Smoky Mountains Nutrition health food restaurant, Guys & Dolls Hair Salon, Razor & Strop Barber Shop, and the aesthetic medical spa.
Where is McDonald's located and how can I contact them?
McDonald's is located at 225 Fork Of The River Parkway, Sevierville, TN 37862. You can reach them by phone at +1 865-453-3747.