Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, with many experiencing long wait times and incorrect orders.
Food Quality
There were numerous complaints about food being cold, burnt, or not prepared correctly, although some customers did enjoy their meals.
Staff Attitude
Feedback varied on staff friendliness, with some praising individual employees while others reported rude or unprofessional behavior.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in restrooms and dining areas.
Value for Money
Customers noted that prices were high for the quality of food and service received.
DD
Darlene Drew
4 days ago
1.0
Plastic in double cheese burger plus forgot to put burger in with my happy meal orders so I had to turn around and go back.
JC
Joe C
Nov 17, 2025
3.0
Came through the drive thru... Soggy half-cooked hashbrowns and barely toasted and not warm breakfast sandwich... service was fast, but can we cook the food please!?
BX
bperezx x
Nov 9, 2025
1.0
This McDonald’s is very unclean and rude to customers especially door dashers this place is very unsanitary and unprofessional
SM
Samuel Maddox
Oct 28, 2025
1.0
The food was atrocious, I ordered a McFlurry and was not told until after I paid that it was unavailable. Additionally, they tried to give me a medium drink when I clearly ordered a large
PH
Paris Holden
Oct 21, 2025
5.0
Y'all! Kyrie is absolutely fantastic! She was so sweet and took our order so professionally. She has a great sense of humor and definitely needs a raise! #givekyriearaise You're awesome Girl! Keep shining bright with your beautiful smile
What are the regular opening hours for McDonald's in Sevierville, TN?
McDonald's is open daily from 5:30 AM to midnight.
When is the drive-through service available at McDonald's Sevierville?
The drive-through is open every day from 5:30 AM to midnight.
What are the delivery hours for McDonald's Sevierville?
Delivery services are available from 6:00 AM to 11:00 PM on most days, with extended service till 11:59 PM on Fridays and Saturdays.
What types of services does McDonald's Sevierville offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What payment options can I use at McDonald's Sevierville?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food online for delivery or curbside pickup?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery. Orders can be placed online through their delivery URL or via the McDonald's app.
Is there a McDonald's app I can use to place orders and earn rewards?
Yes, you can download the McDonald's app on iOS and Android to order food and participate in MyMcDonald's Rewards for free food.
Which nearby hotels can McDonald's patrons in Sevierville visit for accommodation?
Nearby hotels include Day's Inn Apple Valley, Days Inn, Wildflower Mountain Cabin and Chalet Rentals, Comfort Inn Apple Valley, and The Inn at Apple Valley, which are convenient for travelers visiting McDonald's.
Are there other dining options near McDonald's Sevierville?
Yes, nearby dining choices include Wendy's, Cicis Pizza, Charley's Grilled Subs, Thai Palace, Big Daddy's Pizzeria, Pardon My Cheesesteak, and Cicis Sevierville.
What local attractions are nearby McDonald's Sevierville that I can visit before or after my meal?
You can visit the Great Smoky Mountains, Tennessee for outdoor activities and Rocky Top Playhouse for entertainment, both close to McDonald's in Sevierville.