Brand Certified
McDonald's
3.5(3079 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1831 Parkway, Sevierville, TN
37862, United States
Certified by McDonald's • Mar 01, 2026
(865) 908-6222
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
3,079 reviews
5 stars
1,065
4 stars
678
3 stars
519
2 stars
311
1 star
506
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, incorrect orders, and rude staff interactions.
Food Quality
Several reviews mentioned cold, overcooked, or poorly prepared food, with some positive notes on freshness.
Staff Performance
While some staff were praised for their friendliness and efficiency, others were criticized for being unprofessional or inattentive.
Cleanliness
The cleanliness of the restaurant was frequently mentioned, with some customers noting dirty tables and unsanitary conditions.
- RCRichard CabreraJan 4, 20263.0Maybe it was because it was on the 25th which most restaurants in the area were closed, but this McDonald's was packed. Very dirty, missing stuff, staff was struggling to keep up. Koodoos to the staff for working on the 25th and dealing with the massive crowds.. Food was typical McDonalds so not much I can say other than that.
- TBTraci BahrJan 3, 20262.0Great atmosphere however they forgot half of my order so that being said fix that and I will KEEP COMING BACK...
- DDDarlene DrewNov 20, 20251.0Plastic in double cheese burger plus forgot to put burger in with my happy meal orders so I had to turn around and go back.
- JCJoe CNov 17, 20253.0Came through the drive thru... Soggy half-cooked hashbrowns and barely toasted and not warm breakfast sandwich... service was fast, but can we cook the food please!?
- LBLuke BrianNov 9, 20251.0This McDonald’s is very unclean and rude to customers especially door dashers this place is very unsanitary and unprofessional
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Sevierville, TN?
McDonald's is open daily from 5:30 AM to midnight.
When is the drive-through service available at McDonald's Sevierville?
The drive-through is open every day from 5:30 AM to midnight.
What are the delivery hours for McDonald's Sevierville?
Delivery services are available from 6:00 AM to 11:00 PM on most days, with extended service till 11:59 PM on Fridays and Saturdays.
What types of services does McDonald's Sevierville offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What payment options can I use at McDonald's Sevierville?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food online for delivery or curbside pickup?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery. Orders can be placed online through their delivery URL or via the McDonald's app.
Is there a McDonald's app I can use to place orders and earn rewards?
Yes, you can download the McDonald's app on iOS and Android to order food and participate in MyMcDonald's Rewards for free food.
Which nearby hotels can McDonald's patrons in Sevierville visit for accommodation?
Nearby hotels include Day's Inn Apple Valley, Days Inn, Wildflower Mountain Cabin and Chalet Rentals, Comfort Inn Apple Valley, and The Inn at Apple Valley, which are convenient for travelers visiting McDonald's.
Are there other dining options near McDonald's Sevierville?
Yes, nearby dining choices include Wendy's, Cicis Pizza, Charley's Grilled Subs, Thai Palace, Big Daddy's Pizzeria, Pardon My Cheesesteak, and Cicis Sevierville.
What local attractions are nearby McDonald's Sevierville that I can visit before or after my meal?
You can visit the Great Smoky Mountains, Tennessee for outdoor activities and Rocky Top Playhouse for entertainment, both close to McDonald's in Sevierville.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
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- Official website