McDonald's

3.5
3063 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1831 Parkway, Sevierville, TN
37862, United States

Hours

Reviews

3.5
3,063 reviews
5 stars
1,059
4 stars
676
3 stars
516
2 stars
309
1 star
503

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, with many experiencing long wait times and incorrect orders.

Food Quality

There were numerous complaints about food being cold, burnt, or not prepared correctly, although some customers did enjoy their meals.

Staff Attitude

Feedback varied on staff friendliness, with some praising individual employees while others reported rude or unprofessional behavior.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in restrooms and dining areas.

Value for Money

Customers noted that prices were high for the quality of food and service received.
  • DD
    Darlene Drew
    4 days ago
    1.0
    Plastic in double cheese burger plus forgot to put burger in with my happy meal orders so I had to turn around and go back.
  • JC
    Joe C
    Nov 17, 2025
    3.0
    Came through the drive thru... Soggy half-cooked hashbrowns and barely toasted and not warm breakfast sandwich... service was fast, but can we cook the food please!?
  • BX
    bperezx x
    Nov 9, 2025
    1.0
    This McDonald’s is very unclean and rude to customers especially door dashers this place is very unsanitary and unprofessional
  • SM
    Samuel Maddox
    Oct 28, 2025
    1.0
    The food was atrocious, I ordered a McFlurry and was not told until after I paid that it was unavailable. Additionally, they tried to give me a medium drink when I clearly ordered a large
  • PH
    Paris Holden
    Oct 21, 2025
    5.0
    Y'all! Kyrie is absolutely fantastic! She was so sweet and took our order so professionally. She has a great sense of humor and definitely needs a raise! #givekyriearaise You're awesome Girl! Keep shining bright with your beautiful smile

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Sevierville, TN?

McDonald's is open daily from 5:30 AM to midnight.

When is the drive-through service available at McDonald's Sevierville?

The drive-through is open every day from 5:30 AM to midnight.