Business Details
About
Seafood RestaurantFamily Style RestaurantAmerican Restaurant
Joe’s Crab Shack offers a variety of favorites from all parts of the sea and shore. From its extensive menu, guests can choose from buckets of seasonal seafood, fried shrimp platters and fish dishes, as well as options from the “mainland” that include steak, sandwiches, and chicken. Guests can indulge in over-sized and creative cocktails, such as the Shark Bite which is playfully garnished with a shark toy.
Since its inception, Joe’s popularity has stemmed not only from its menu, but also its retail store. With various pieces of merchandise for purchase, including the ever-popular tie-dye T-shirt with the phrase “Peace, Love and Crabs,” Joe’s has become synonymous with the word “fun.” Unforgettable moments await at our Sevierville location and across the nation!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.0
5,401 reviews
5 stars
3,119
4 stars
891
3 stars
492
2 stars
331
1 star
568
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the friendly and attentive service from various servers, particularly highlighting staff like Mary, Danielle, and Krystal.
Food Quality
The food received mixed reviews; while many enjoyed the seafood and specific dishes like crab boils and shrimp, some noted issues with overcooked items and portion sizes.
Atmosphere
The restaurant was described as fun and lively, with a good atmosphere, although some found it a bit noisy.
Pricing
Several customers felt the food was overpriced for the quality, while others found the prices acceptable given the experience.
Management Engagement
Customers appreciated the presence and attentiveness of management, who often checked in on tables and addressed concerns.
- PAPhyllis Allen2 days ago5.0Our waitress, Jill, gave us amazing service and had a positive attitude the whole time, helping and explaining any questions we had and provided excellent service with utmost joy and positivity. We enjoyed our visit very much and the food was delicious.
- OBOlivia Bradford3 days ago5.0Whitney was amazing! She helped us with putting together a boil and my husband and I truly appreciated her help! She was friendly and kept our drinks and lemons full! 10/10!
- KCKiwi Carter4 days ago1.0I should have listened to the reviews that said that the food was cold & nasty. I ordered the steak and shrimp. The steak was very tough and cold. The butter they put on it wouldn't even melt. The veggies looked very old. All crinkly and dry. The mashed potatoes was the absolute worst. Cold, dry and not worth the effort. The tempura shrimp was really good. Tasted fresh made. I sent my plate back. My husband ordered the fried fish, shrimp platter. He said it was good and crispy. But all the grease that was on his plate turned my stomach.
- JLJames LeonardNov 11, 20255.0Service was excellent! Manager was above and beyond we had a Gluten Free meal accidentally get cross contamination for someone with an allergy we caught it thankfully. The immediately came and apologized and was very sincere
- TMTiffany MatthewsNov 8, 20255.0This was my first time here. Myself, my boyfriend and my daughter dined, our sever Sara was top tier! Everyone was friendly and welcoming, and that's not always the case when you have an autistic child! Would go here again and again!
Frequently Asked Questions About Joe's Crab Shack
Does Joe's Crab Shack accept reservations?
Yes, Joe's Crab Shack accepts reservations, which you can make online through their website.
What are the opening hours of Joe's Crab Shack in Sevierville?
Joe's Crab Shack in Sevierville is open Monday to Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
When is happy hour at Joe's Crab Shack?
Happy hour is Monday through Friday from 3:00 PM to 6:00 PM. Happy hour is closed on Saturdays and Sundays.
What types of meals are served at Joe's Crab Shack?
Joe's Crab Shack serves lunch, dinner, and happy hour meals.
Does Joe's Crab Shack offer pickup and delivery services?
Yes, Joe's Crab Shack offers in-store pickup, curbside pickup, and delivery services.
What kind of attire is recommended when dining at Joe's Crab Shack?
The recommended attire at Joe's Crab Shack is casual.
What types of payment options are accepted at Joe's Crab Shack?
Joe's Crab Shack accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, Travelers Check, and Visa.
Are there family-friendly amenities at Joe's Crab Shack?
Yes, Joe's Crab Shack welcomes families, has a children's menu, high chairs, wheelchair accessible seating and restrooms, and a playground in the vicinity.
What nearby shopping options are available if I'm visiting Joe's Crab Shack?
Nearby shopping options include SKECHERS Factory Outlet, Victoria's Secret, Aéropostale, Jockey Outlet, and the Toys"R"Us Outlet Center, offering a variety of shoes, clothing, accessories, and toys to explore before or after your meal.
What nearby attractions can I visit when dining at Joe's Crab Shack?
Near Joe's Crab Shack you can visit the Great Smokey Mountains for outdoor recreation or experience the Xperia: Smoky Mountains museum for local exhibits, offering great options to enjoy the area before or after your meal.