Dunkin'

3.8
1195 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sevierville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
330 Winfield Dunn Pkwy, Sevierville, TN
37876, United States

Hours

Reviews

3.8
1,195 reviews
5 stars
614
4 stars
215
3 stars
121
2 stars
54
1 star
191

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences highlighting poor customer service and long wait times.

Product Consistency

There were numerous complaints about inconsistent quality of food and drinks, with many customers receiving incorrect orders or stale products.

Positive Staff Interactions

Despite negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that service can vary significantly.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, feeling that items were overpriced for the quality received.

Cleanliness and Maintenance

Some customers noted issues with cleanliness and the overall condition of the location, suggesting a need for better maintenance.
  • JH
    Jenna Hensley
    1 day ago
    1.0
    You pay a dollar extra for bacon and get this. Highly disappointed
  • HG
    Hannah Grace
    Jan 2, 2026
    1.0
    made a mobile order for donuts, showed up and they only had ONE of what i choose. why have it available to purchase on the app if you’re out of stock.
  • TH
    Tom Himes
    Dec 11, 2025
    2.0
    Why does the Dunking in Kodak charge $3.91 for my large coffee with 5 creams and an "Old" guy discount and the Dunking here charges me $4.13.... I git the same at both. Why the difference in price ?? Also drive through gits waited on before counter folks.
  • VO
    Vicki Olejarczyk
    Nov 10, 2025
    3.0
    Donuts were stale tasting, out of sprinkle donuts, not sure of pricing on items.
  • SL
    Susan Lewelling
    Nov 3, 2025
    3.0
    Update. I was taking hubby to Dr appt so i dropped in the Seymour Dunkin and they fixed me a new Triple Mocha. Perfect. I updated my rating. Usually my coffees are great but today I got the worst ive ever had from Dunkin. Idk what happened but it has no flavor. Triple Mocha Frozen.

Frequently Asked Questions About Dunkin'

What are Dunkin's regular operating hours in Sevierville, TN?

Dunkin' in Sevierville is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' in Sevierville offer delivery and curbside pickup?

Yes, Dunkin' offers both delivery and curbside pickup services.