Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Sevierville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
233 reviews
5 stars
131
4 stars
27
3 stars
22
2 stars
10
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Order Accuracy
There were numerous complaints about order inaccuracies, with many customers receiving the wrong items or poorly made drinks.
Staff Friendliness
While some customers praised individual staff members for their friendliness, overall experiences varied widely, with many noting rude or unhelpful behavior.
Product Quality
Feedback on food and drink quality was mixed, with some enjoying their items while others reported stale or poorly prepared food.
Cleanliness
The cleanliness of the location received positive remarks, although some customers noted issues with restroom availability.
- AMamanda mansfieldNov 8, 20255.0Tried a new drink that was suggested and it was really good!!!!
- ABAllen BlockNov 8, 20254.0Fast friendly service, clean location
- MMMuhammad M.Oct 30, 20251.0Came in for a hot coffee, it was cold Came in to replace the coffee, it was watery and had a lot of floating debris in the coffee Threw it away One man was nice but swamped
- TGTaylor GibbsOct 29, 20254.0I've had a few less than great experiences here, I lived in Tennessee for this past year though and the staff that personally I interacted with have always been kind, always respectful. I hope some others can have a more pleasant experience in the future.
- NMNicole MorganSep 25, 20251.0There is no consistency when it comes to making drinks here at this location. The last two times I’ve stopped here to grab a caramel iced coffee, the caramel flavor doesn’t come through and I know with 5 shots of Caramel you can taste it because I order this coffee at other locations. I think it also depends on the individual making it. So with that being said, if you have employees that make exceptional coffee each and every time, then those are the employees that should be making coffees daily. Not someone that just doesn’t care because that affects your customer base. With that being said, I will not be returning to this location.
Frequently Asked Questions About Dunkin'
What are the regular business hours of Dunkin' in Sevierville, TN?
Dunkin' in Sevierville is open daily from 5:00 AM to 8:00 PM for regular hours, with delivery service available until 7:30 PM.
Does this Dunkin' location offer delivery and pickup options?
Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.
What kind of food and beverages can I expect at Dunkin' in Sevierville?
You can enjoy coffee, espresso, breakfast sandwiches, donuts, tea, and seasonal drinks including holiday lattes and refreshers at this Dunkin' location.
Is there a drive-thru option available at this Dunkin' location?
Yes, this Dunkin' location in Sevierville has a drive-thru for easy and quick service.
What are some of the new or seasonal drinks currently offered at Dunkin'?
Currently, Dunkin' offers new holiday drinks like the Cookie Butter Cloud Latte, Berry Sangria Refresher, and returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for fast grab-and-go service.
What nearby places can I visit alongside Dunkin' at 870 Dolly Parton Parkway?
Nearby you can visit Wilderness in the Smokies water park and hotel, Kroger supermarket and pharmacy, and the Cracker Barrel Old Country Store restaurant for a variety of shopping and dining experiences.
Are there nearby travel services or rental options near Dunkin' in Sevierville?
Yes, Hertz Rent A Car and other travel services are located nearby, making it convenient for customers needing vehicle rentals.
Where can I find additional coffee shops near Dunkin' in Sevierville?
If you're interested in exploring other coffee options, Starbucks is located nearby for alternative coffee and snack options.
Is this Dunkin' location family-friendly and does it offer free Wi-Fi?
Yes, this Dunkin' welcomes families, including children, and provides free Wi-Fi for customers' convenience.