Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Sevierville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
235 reviews
5 stars
130
4 stars
27
3 stars
22
2 stars
10
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to negative experiences.
Order Accuracy
Many customers reported issues with incorrect orders and inconsistent drink preparation.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a lack of fresh food.
Wait Times
Several reviews mentioned excessively long wait times both in-store and at the drive-thru.
Product Availability
Customers frequently complained about the store being out of popular items, including donuts and drinks.
- CSChristina SpearmanDec 14, 20251.0This young dark hairs girl with the eyeglasses at this location today at 545pm in Sevierville is so rude and nasty and made our experience at this location terrible. Better do something about this employee before you have no customers left. She’s terrible.
- RMRussell McBrideDec 7, 20251.0Just had to wait an hour in the drive-through line with a mobile order and when we got to the front, they were out of everything that we had ordered. They were just letting people wait in the line without telling anyone they were out of food. The app did not update the show it either. I know they were doing the best they can, but this is pretty unacceptable.
- DCDaniel Michael CraneDec 3, 20251.0I always enjoy coming here and the staff is always friendly, but today will be the last time. Your young man at the front counter humiliated me by saying he recognized me from "being in jail". For factual context, this is something that happened two months ago. I was defending a female friend (a domestic violence victim) to her ex bf. I wasnt "in jail", I was processed and released in 2 hours. This young man had no business saying to me that I "dont have to be rude". I 100% was within my rights. The employee has no business bringing up a loyal customer's legal issue ...this same young man was vaping in front of the store while customers were coming in & out. This all transpired between the hours of 2 & 4 p.m. on Wednesday, December 3rd at store #870 Dolly Parton Parkway location (Sevierville, TN, 37862). I come here all the time and never bother anyone. I wont be back even though the manager said she would "talk to him" and apologized. No good.
- AMamanda mansfieldNov 8, 20255.0Tried a new drink that was suggested and it was really good!!!!
- ABAllen BlockNov 8, 20254.0Fast friendly service, clean location
Frequently Asked Questions About Dunkin'
What are the regular business hours of Dunkin' in Sevierville, TN?
Dunkin' in Sevierville is open daily from 5:00 AM to 8:00 PM for regular hours, with delivery service available until 7:30 PM.
Does this Dunkin' location offer delivery and pickup options?
Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.
What kind of food and beverages can I expect at Dunkin' in Sevierville?
You can enjoy coffee, espresso, breakfast sandwiches, donuts, tea, and seasonal drinks including holiday lattes and refreshers at this Dunkin' location.
Is there a drive-thru option available at this Dunkin' location?
Yes, this Dunkin' location in Sevierville has a drive-thru for easy and quick service.
What are some of the new or seasonal drinks currently offered at Dunkin'?
Currently, Dunkin' offers new holiday drinks like the Cookie Butter Cloud Latte, Berry Sangria Refresher, and returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for fast grab-and-go service.
What nearby places can I visit alongside Dunkin' at 870 Dolly Parton Parkway?
Nearby you can visit Wilderness in the Smokies water park and hotel, Kroger supermarket and pharmacy, and the Cracker Barrel Old Country Store restaurant for a variety of shopping and dining experiences.
Are there nearby travel services or rental options near Dunkin' in Sevierville?
Yes, Hertz Rent A Car and other travel services are located nearby, making it convenient for customers needing vehicle rentals.
Where can I find additional coffee shops near Dunkin' in Sevierville?
If you're interested in exploring other coffee options, Starbucks is located nearby for alternative coffee and snack options.
Is this Dunkin' location family-friendly and does it offer free Wi-Fi?
Yes, this Dunkin' welcomes families, including children, and provides free Wi-Fi for customers' convenience.