Brand Certified
Chipotle Mexican Grill
3.7(1722 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1713 Parkway, Sevierville, TN
37862, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(865) 428-2249
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/tn/sevierville/1713-parkway?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2586
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Sevierville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
1,722 reviews
5 stars
840
4 stars
316
3 stars
137
2 stars
95
1 star
334
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's poor cleanliness, with reports of dirty floors, overflowing trash, and unsanitary food preparation areas.
Service Quality
Customers frequently mentioned slow service, rude staff interactions, and inconsistent food preparation, leading to a frustrating dining experience.
Food Quality
While some customers enjoyed the food, many reported issues with undercooked or poorly prepared items, as well as inconsistent portion sizes.
Management Issues
Several reviews pointed to a lack of effective management, with complaints about understaffing and inadequate training for employees.
- VVVRACERFeb 23, 20264.0Everything was satisfactory, with the exception of the undercooked rice, which may have been due to a delayed start that day.
- BPBeverly PierceFeb 20, 20261.0I was looking forward to lunch with my daughter. We were going on a picnic in the beautiful weather. The burrito bowl was more like burrito soup. What a poor experience. Meh.
- SLsky ledfordFeb 14, 20261.0The place was disguting, one of the workers were cussing because they were mad they had to cook chicken. the person making my order dropped the streak on the counter and pick it up and put it on my food. and there was also a hair in it. don’t recommend this place at all
- AАлексей КляцкинFeb 9, 20263.0Something was not fresh and it became bad.
- GVGladys Del ValleJan 18, 20261.0We were visiting from Florida where we have a bunch of Chipotle’s Restaurants everywhere. We stopped to this one expecting to have another great experience like always, but this time was the worse. The whole Restaurant was dirty!! The kitchen floor, the line with food everywhere, no trays for the food, the trash cans full, the tables dirty. Very nasty. The only person that I saw grabbing a towel to clean a little bit was the cooker that came from the back to clean the register’s area that was nasty as well. Disappointed since this Restaurant is in a tourist area where people from everywhere come to visit. 😔
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Sevierville?
Chipotle Mexican Grill in Sevierville is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Sevierville?
It is located at 1713 Parkway, Sevierville, TN 37862, USA.
Does Chipotle Sevierville offer online ordering and delivery services?
Yes, Chipotle Sevierville offers in-store pickup and delivery services. You can order online through their website or app.
Is Chipotle Mexican Grill in Sevierville committed to sustainable and responsibly sourced food?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms with humane and sustainable practices.
Does Chipotle Sevierville accept credit cards and offer catering services?
Yes, Chipotle Sevierville accepts credit cards and offers catering services along with gift cards.
How can I contact Chipotle Mexican Grill in Sevierville if I have questions?
You can reach them by phone at +1 865-428-2249 or by email at TN.2586.Sevierville@chipotle.com.
Are there any other dining options nearby Chipotle Sevierville?
Nearby dining options include Nagano Japanese Grill for sushi, Outback Steakhouse for steaks, BurgerFi for burgers, and Thai Palace for Asian cuisine.
What entertainment or attractions can I visit near Chipotle Sevierville?
You can enjoy miniature golf at Professor Hacker's Lost Treasure Golf or visit the Titanic Museum attraction in nearby Pigeon Forge.
Are there nearby places for coffee or snacks around Chipotle Sevierville?
Yes, Starbucks and Cinnabon are nearby for coffee and snacks, and Chocolate Monkey offers bakery items close by.
Can I find shopping options near Chipotle Mexican Grill in Sevierville?
Yes, you can visit the Under Armour Factory House, Vans Outlet, Polo Ralph Lauren Factory Store, and various clothing and accessory retailers nearby.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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