Numerous customers reported extremely slow service, with long waits to be seated, acknowledged, or served, even during off-peak hours.
Food Quality
Many reviews indicated that the food quality was inconsistent, with complaints about cold, overcooked, or poorly prepared items.
Management Concerns
Several customers expressed dissatisfaction with management's handling of service issues, citing a lack of leadership and responsiveness.
Staffing Problems
A recurring theme was the apparent understaffing, leading to overwhelmed employees and poor customer experiences.
Mixed Experiences
While some customers praised individual staff members for their service, the overall sentiment leaned towards disappointment with the dining experience.
SS
SeanMaverick9
Nov 16, 2025
1.0
Received half of our order an hour after sitting down and some of it was wrong, when we got the other half, another 30 minutes had passed, and it was cold. When we talked to the server about this, expressing that we were upset about it, instead of fixing the problem she gave us excuses why it was cold and didnt fix the problem. The server's name was Bunni and she is the reason we are never coming back. There is absolutely no excuse why it took an hour and a half to receive our food.
Absolutely terrible establishment.
MP
Mikayla Page
Nov 11, 2025
1.0
My boyfriend went at 7pm Tuesday the 11th and it was awful. There were only a handful of tables in the restaurant. It took 10 minutes to be acknowledged to be sat. About 4-5 people walked past us, made eye contact and didn’t say anything. After we were sat it took an additional 10 minutes to be greeted and have our drink order taken. When the server finally got to the table they seemed very unhappy to be there. Did not introduce themselves, did not smile, didn’t even really say anything other than “what to drink and ready to order”. Another table got sat in their section and got the complete opposite service. The food was burnt. Just an awful experience. As a local I truly dont think I’ll ever be back.
JV
John Valdario
Nov 10, 2025
2.0
We came here to watch the football game on Saturday night. Even though the place was not busy the staff was having a difficult time managing getting people to tables. The restaurant was dirty and the bathrooms were worse. We ordered wings and fries. The wings were horrible. They were clearly old and barely lukewarm. The only reason the food got a second star is because at least the french fries were hot. This place is clearly poorly managed. I would recommend checking out some of the other sports bars in Pigeon Forge before wasting your money here.
CL
Chris Lacey
Nov 2, 2025
1.0
There are a few bright spots, but this B Dubs keeps just disappointing. They never have enough staff in place and management just doesn’t seem to ever have it together. Employees that do care get run into the ground and the result is, and continues to be, a bad end product. Someone needs to come in, shut it down for a couple weeks; get new leadership in place, remodel lightly, hire, train and reopen. What a continuous disaster and no one is doing anything about it.
RM
Richard Mitchem
Oct 31, 2025
1.0
My family and I went to Buffalo Wild Wings in Sevierville, TN on October 19, 2025. It was a Sunday, so it wasn't very busy and a large portion of the seating near the front of the restaurant was unoccupied. Most patrons were sitting near the bar/TV viewing areas. We were sat down near the front. After about 10 minutes, we still hadn't even placed our drink orders yet. We could see wait staff standing around and looking at our table, but no one came. While we were waiting, staff came over to the section we were in and put two table together and then set placement for a larger party. We still hadn't been waited on. A short time later, a large party came in and was sat next to us at the tables they had prepped. Wait staff immediately started taking their orders and we had been completely ignored. My family and I got up to leave and I asked to speak with the manager. When she finally came out, her only excuse was the area we were sat in is closed. Although they just sat the large party right next to us. No further explanation or apologies, nothing. We will never darken the doors of this establishment again. They are a very sorry, lazy, and unempathetic employees I have ever met. I know it doesn't matter to them, because we are joust one small family, but were reasonably local, so I'll be sure to pass on my experiences with anyone who may ask me where NOT to eat in Sevierville.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Sevierville specialize in?
Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings available in 26 sauces and seasonings.
What are the hours of operation for Buffalo Wild Wings in Sevierville?
The restaurant is open Monday to Wednesday and Sunday from 11:00 AM to 1:00 AM, and Thursday to Saturday from 11:00 AM to 2:00 AM.
Where is Buffalo Wild Wings located in Sevierville, Tennessee?
Buffalo Wild Wings is located at 1430 Hurley Drive, Sevierville, TN 37862, United States.
How can I contact Buffalo Wild Wings in Sevierville?
You can call Buffalo Wild Wings at +1 865-286-2999 for inquiries or reservations.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings in Sevierville is categorized as a takeout restaurant as well as a sports bar and chicken wings restaurant.
What online resources are available to find more information about Buffalo Wild Wings in Sevierville?
You can visit their official website or check their pages on Facebook, Yelp, and Google for more information and updates.
What nearby attractions can I visit around Buffalo Wild Wings in Sevierville?
Near Buffalo Wild Wings, you can visit RainForest Zoo and Rainforest Adventures for a fun zoo and petting zoo experience.
Are there other restaurants close to Buffalo Wild Wings in Sevierville?
Yes, nearby restaurants include Nascar Cafe, Fuddruckers, Quaker Steak and Lube, TGI Fridays, The Roaming Gnome Pub & Eatery, Roma Table, and Gatti's Pizza.
What accommodations are available near Buffalo Wild Wings in Sevierville?
Nearby accommodations include River Crossing Condos, Smoky Mountains Preview Center, Holiday Inn Express & Suites Pigeon Forge - Sevierville, and Home2 Suites by Hilton Sevierville.
Can I find shopping options near Buffalo Wild Wings in Sevierville?
Yes, nearby shopping includes Shoe Carnival, Sally Beauty, Books-A-Million, Cato Fashions, and Bon Worth for various fashion, beauty, and gift needs.