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Bojangles

4.0
(1429 reviews)

Business Details

(865) 429-4242

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
912 Dolly Parton Pkwy, Sevierville, TN
37862, United States

Hours

Reviews

4.0
1,429 reviews
5 stars
765
4 stars
263
3 stars
155
2 stars
76
1 star
170

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported mixed experiences with food quality, with some praising freshness and taste, while others complained about overcooked or poorly prepared items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, slow service, and issues with order accuracy.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and restrooms, with some describing dirty tables and unsanitary conditions.

AI Ordering System

Many customers expressed dissatisfaction with the AI ordering system, finding it frustrating and impersonal compared to human interaction.
  • RB
    Ryan Borders
    1 day ago
    2.0
    These employees were so rude in the drive thru.. now I know why they use AI to take the order!! Update: we waited in the drive thru for 20 minutes for “fresh tenders.” We got home, check the box and there was no sauce and old fries. Ps. We were the only car for 15 of the 20 minutes.
  • KN
    Katie Newman
    6 days ago
    5.0
    I get breakfast from here and it's always fresh and delicious.
  • AP
    Andrew Puckett
    Feb 20, 2026
    3.0
    It’s a running joke at work that my food is 33% of the time cooked properly. I don’t know how many times I’ve had a raw chicken biscuit.
  • LW
    Lesley Watson
    Feb 8, 2026
    5.0
    Amazing service and food. The gentleman that took our order actually brought it to our table instead of just calling our name. Then came back with plates. Thank you
  • HW
    Hans W.
    Feb 1, 2026
    1.0
    This chicken is awful. Seen it traveling many times and decided to give it a try. NEVER AGAIN. To their credit the biscuit and sides were fresh.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the dine-in hours at Bojangles in Sevierville?

The dine-in hours are from 5:00 AM to 10:00 PM every day.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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