Bojangles

4.0
1419 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
912 Dolly Parton Pkwy, Sevierville, TN
37862, United States

Hours

Reviews

4.0
1,419 reviews
5 stars
761
4 stars
261
3 stars
154
2 stars
75
1 star
168

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were several complaints about it being overcooked, bland, or not meeting expectations.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, slow service, and issues with order accuracy.

Cleanliness

Several customers noted that the restaurant, including restrooms and dining areas, was not clean and had trash present.

AI Ordering System

A significant number of customers expressed dissatisfaction with the AI ordering system, preferring human interaction instead.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during their visits.
  • UN
    Ursula Neal
    1 day ago
    5.0
    The 2 steak biscuits hit the spot ! (Even though I ordered the 🐔) Oh well ! Its all good 👍
  • G1
    Garett 1169
    Dec 31, 2025
    5.0
    I wish there was one down Wears valley, I'd eat there every day. Biscuits are the best around. About 10 minutes wait for the food. Love everything. The box berry biscuits are amazing. I get the dirty rice every time I go.
  • JV
    Jay Verduga
    Dec 27, 2025
    1.0
    Not okay when you're waiting for your food and the lady is in there with a cigarette coughing on all the food
  • KW
    Kim Weisenhorn
    Dec 27, 2025
    1.0
    Uses AI to take orders instead of actually paying a human to do it. It is annoying and buggy
  • JA
    Jon Adams
    Dec 21, 2025
    3.0
    The food was pretty decent but the store could be cleaned a little better. Everywhere i looked i saw trash.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the dine-in hours at Bojangles in Sevierville?

The dine-in hours are from 5:00 AM to 10:00 PM every day.