Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers reported mixed experiences with food quality, with some praising freshness and taste, while others complained about overcooked or poorly prepared items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, slow service, and issues with order accuracy.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and restrooms, with some describing dirty tables and unsanitary conditions.
AI Ordering System
Many customers expressed dissatisfaction with the AI ordering system, finding it frustrating and impersonal compared to human interaction.
RB
Ryan Borders
1 day ago
2.0
These employees were so rude in the drive thru.. now I know why they use AI to take the order!!
Update: we waited in the drive thru for 20 minutes for “fresh tenders.” We got home, check the box and there was no sauce and old fries. Ps. We were the only car for 15 of the 20 minutes.
KN
Katie Newman
6 days ago
5.0
I get breakfast from here and it's always fresh and delicious.
AP
Andrew Puckett
Feb 20, 2026
3.0
It’s a running joke at work that my food is 33% of the time cooked properly. I don’t know how many times I’ve had a raw chicken biscuit.
LW
Lesley Watson
Feb 8, 2026
5.0
Amazing service and food. The gentleman that took our order actually brought it to our table instead of just calling our name. Then came back with plates. Thank you
HW
Hans W.
Feb 1, 2026
1.0
This chicken is awful. Seen it traveling many times and decided to give it a try. NEVER AGAIN. To their credit the biscuit and sides were fresh.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the dine-in hours at Bojangles in Sevierville?
The dine-in hours are from 5:00 AM to 10:00 PM every day.
What are the drive-through hours at this Bojangles location?
The drive-through is open from 5:00 AM to 10:00 PM Monday through Thursday; 5:00 AM to 11:00 PM on Friday and Saturday; and 6:00 AM to 10:00 PM on Sunday.
Does Bojangles offer online ordering?
Yes, you can order online through their website or the Bojangles app available on iOS and Android.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks.
Is Bojangles family friendly and accessible?
Yes, Bojangles welcomes families, has a children's menu, wheelchair accessible entrances and parking, and offers free Wi-Fi.
Are there nearby fast food options around Bojangles in Sevierville?
Yes, nearby fast food options include McDonald's, Wendy's, Taco Bell, KFC, and A&W Restaurants, perfect for exploring different quick meal choices.
What nearby places can I visit for shopping or personal care after dining at Bojangles?
You can visit Terri's Yarns & Crafts for arts and crafts, Nina Beauty Salon and Spa for beauty treatments, or The Brandz and Eight65 Designs for clothing and accessories.
Are there any entertainment or recreational spots near Bojangles?
Yes, Dolly Wood amusement and water park is nearby for family fun, and Body Over Mind gym offers fitness options.
How can I get exclusive offers or stay updated about Bojangles?
Download the Bojangles app for exclusive offers and follow them on Facebook, Instagram, and Twitter under the handle 'Bojangles'.
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