Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Sevierville ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
1,406 reviews
5 stars
1,028
4 stars
186
3 stars
81
2 stars
37
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted the exceptional friendliness and helpfulness of the staff, with specific mentions of employees like Joseph, Emily, and Grayson.
Ice Cream Quality
While many customers praised the delicious flavors and quality of the ice cream, some expressed disappointment regarding portion sizes and texture.
Atmosphere
The shop was frequently described as clean and well-decorated, contributing to a pleasant overall experience for customers.
Pricing Concerns
A few customers felt that the prices were too high for the portion sizes and quality received, leading to dissatisfaction.
- CSCamryn SummerallJan 5, 20265.0Robert NEEDS a raise, he reopened up the shop when we came by last minute and hooked us up with some delicious ice cream!!! 5 stars all day
- CWChristine WalkerJan 2, 20265.0Joseph and Emily made our night with their wonderful and entertaining service! It was our first time at Ben & Jerry’s, and we will definitely be back. They were kind and very helpful. It was a wonderful experience. Oh, and the Sundae they made for us was delicious
- AWAshley WoolfolkJan 2, 20265.0Emily was SO great!! We loved our ice cream treats!!
- TPTaylor PDec 31, 20255.0Emily and gracee were super sweet and friendly! Lovely atmosphere and friendly staff!
- CPclaudia phelpsDec 20, 20255.0Emily and trevor were amazing and very friendly! and the ice cream was so good too!!
Frequently Asked Questions About Ben & Jerry’s
What types of ice cream flavors can I expect at Ben & Jerry's in Sevierville?
You can enjoy euphoric Ben & Jerry's ice cream flavors served in the traditional way from 1978, including freshly baked waffle cones, shakes, and sundaes with your favorite flavors.
What are the operating hours of Ben & Jerry's Sevierville?
Ben & Jerry's is open Monday from 11:00 AM to 9:30 PM, Tuesday through Thursday from 12:00 PM to 9:30 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Does Ben & Jerry's offer delivery services?
Yes, Ben & Jerry's Sevierville offers same day delivery and no-contact delivery services.
What payment methods are accepted at Ben & Jerry's in Sevierville?
They accept American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Are there catering services available at Ben & Jerry's Sevierville?
Yes, they offer ice cream catering services including for weddings, offices, and events.
Does Ben & Jerry's Sevierville have wheelchair accessible entrances and family-friendly environment?
Yes, the shop has wheelchair accessible entrances and welcomes families as well as the LGBTQ community.
Where is Ben & Jerry's Sevierville located?
It is located at 1645 Parkway, Suite 1440, Sevierville, TN 37862, USA.
What nearby shopping options are available when visiting Ben & Jerry's in Sevierville?
Nearby shopping includes Columbia Factory Store, Brooks Brothers Factory Outlet, Nike Factory Store, Banana Republic Factory, and Francesca's, perfect for combining your ice cream visit with retail therapy.
Are there any notable restaurants near Ben & Jerry's Sevierville?
Yes, The Chop House and Alamo are nearby American restaurants where you can enjoy a meal before or after your ice cream visit.
Which nearby attractions could complement a visit to Ben & Jerry's Sevierville?
Xperia: Smoky Mountains museum is close by, providing an educational and fun experience to pair with your ice cream trip.