Brand Certified
Ben & Jerry’s
4.5(1424 reviews)
Certified by Ben & Jerry’s • Mar 01, 2026
Business Details
1645 Parkway, Sevierville, TN
37862, United States
Certified by Ben & Jerry’s • Mar 01, 2026
(865) 908-7778
Certified by Ben & Jerry’s • Mar 01, 2026
https://www.benjerry.com/sevierville
Certified by Ben & Jerry’s • Mar 01, 2026
About
Certified by Ben & Jerry’s • Mar 01, 2026
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Sevierville ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Ben & Jerry’s • Mar 01, 2026
Hours
Certified by Ben & Jerry’s • Mar 01, 2026
Reviews
4.5
1,424 reviews
5 stars
1,045
4 stars
186
3 stars
82
2 stars
37
1 star
74
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, attentive, and providing excellent service.
Ice Cream Quality
While many enjoyed the ice cream, there were complaints about portion sizes and quality, with some customers receiving freezer-burnt or gritty ice cream.
Customer Experience
Overall, customers reported positive experiences, highlighting the fun atmosphere and engaging service, although some had issues with pricing and product quality.
Value for Money
Several reviews mentioned that the prices were perceived as high compared to the portion sizes and quality of the ice cream.
- OHOlivia HarrisonFeb 19, 20265.0Emily did such an amazing job and had lots of info on flavors to try
- ABAjai BrooksFeb 15, 20265.0Let me tell yall about this establishment!!! I met Robert the manager and let me tell you this man is sooo welcoming so inviting and me not being from here made my experience so much better!!! It was my birthday and he allowed my girlfriend to have a free ice cream just because… it’s not about the free it’s about how he treated us!!! There is a brand new Ben and Jerry’s in Pigeon Forge yall go see him and tell him BB sent you!!!! Thank you Robert for just being inviting and nice!!!
- JSJamarah StovallFeb 14, 20265.0Gio and Robert were so helpful with helping us pick out flavors. I especially wanted something with brownie and Gio took this really nice picture of us! Thank you!
- AGAlexis J Soberanis GomezFeb 13, 20265.0Shilo and Grayson were amazing! Awesome customer service!
- WMWyatt MapleFeb 13, 20265.0It was a good milkshake
Frequently Asked Questions About Ben & Jerry’s
What types of ice cream flavors can I expect at Ben & Jerry's in Sevierville?
You can enjoy euphoric Ben & Jerry's ice cream flavors served in the traditional way from 1978, including freshly baked waffle cones, shakes, and sundaes with your favorite flavors.
What are the operating hours of Ben & Jerry's Sevierville?
Ben & Jerry's is open Monday from 11:00 AM to 9:30 PM, Tuesday through Thursday from 12:00 PM to 9:30 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Does Ben & Jerry's offer delivery services?
Yes, Ben & Jerry's Sevierville offers same day delivery and no-contact delivery services.
What payment methods are accepted at Ben & Jerry's in Sevierville?
They accept American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Are there catering services available at Ben & Jerry's Sevierville?
Yes, they offer ice cream catering services including for weddings, offices, and events.
Does Ben & Jerry's Sevierville have wheelchair accessible entrances and family-friendly environment?
Yes, the shop has wheelchair accessible entrances and welcomes families as well as the LGBTQ community.
Where is Ben & Jerry's Sevierville located?
It is located at 1645 Parkway, Suite 1440, Sevierville, TN 37862, USA.
What nearby shopping options are available when visiting Ben & Jerry's in Sevierville?
Nearby shopping includes Columbia Factory Store, Brooks Brothers Factory Outlet, Nike Factory Store, Banana Republic Factory, and Francesca's, perfect for combining your ice cream visit with retail therapy.
Are there any notable restaurants near Ben & Jerry's Sevierville?
Yes, The Chop House and Alamo are nearby American restaurants where you can enjoy a meal before or after your ice cream visit.
Which nearby attractions could complement a visit to Ben & Jerry's Sevierville?
Xperia: Smoky Mountains museum is close by, providing an educational and fun experience to pair with your ice cream trip.
Brand Certified Facts from Ben & Jerry’s
Ben & Jerry’s partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: