Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.0
524 reviews
5 stars
288
4 stars
103
3 stars
53
2 stars
17
1 star
63
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold or stale food, with some expressing disappointment in the freshness and preparation of their meals.
Service Issues
Numerous reviews highlighted slow service and unprofessional behavior from staff, with some customers experiencing rudeness and lack of attention.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness, indicating that service can vary significantly.
Drive-Thru Experience
Several customers noted long wait times in the drive-thru, with some expressing frustration over the efficiency of service during busy hours.
- RBroger baileyDec 12, 20251.0Stopped by the new Arby’s around 6 p.m. on a weekday night — didn’t feel like cooking, and with two drive-thru lines backed up, I figured the food would be hot and fresh. Unfortunately, the best part of my meal was the Dr Pepper. The fries were cold and tasted like they’d been sitting there since lunch. Actually stopped at the first available trash can and threw the food away. My sandwich barely had any roast beef on it. Honestly, I could have gone to Weigel’s next door for a cheaper Dr Pepper and been just as satisfied. A disappointing example of what happens to food quality when big corporations take over fast food.
- MMMister ManapulatorDec 9, 20251.0It is ridiculous that they allow their employees to wear face strap. The employees have disgusting nose rings and all kinds of other face jewelry. Not even Waffle House allows this hideous Behavior now. They should at least raise their level of standards to the level of Buc-ee's.
- BVBob & Deb VillarsNov 22, 20255.0Real person to take order
- MPMelanie PayneNov 12, 20251.0My fieonce went through the drive threw to get me food because i was at work my food was cold when he got their im just a minute away from the store the guy in the window was nice how ever when i ate my food it made me physically sick i wound up going to the er with food poisoning
- QIqwerty iopNov 8, 20254.0This is in no way a bad review, but yall need to help that poor boy. He was moving so quickly i barely got his name on his name tag, it was Cole. It seemed like he was doing everything, making food, doing frys and taking orders on the headphones, even though he had help right there. There was a younger black gentleman who seemed to be “under the influence” and was just moping around not doing much, and Cole would just go right by him and do his task (maybe?) I’m not trying to get the black gentleman in trouble, hence i didn’t say his name, yall need to give cole a big raise for how hard he was working