Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and poor communication.
Food Quality
Food quality is inconsistent; some customers enjoyed their meals while others found them disappointing or overpriced.
Cleanliness
The establishment is generally noted for being clean and well-maintained.
Service Speed
Service speed varies; some customers experienced quick service while others faced long waits.
Pricing
Many customers feel the prices are high for the food offered.
TT
Trenton
Dec 20, 2025
1.0
Horrible customer service
SG
Sierra Grise
Nov 20, 2025
1.0
I was in town visiting family from out of state, I ordered almost 100$ in food for my large family. In my home state, a chicken strip basket comes with fries, strips, toast, and a side of white gravy. I asked the cashier at the window very politely if this was the same here in Tennessee, and he called the manager over who said they would have to charge me extra to have gravy and toast included in my meal. I said that it was supposed to come with it and it did in my home state and the cashier said, in a very snarky and rude attitude, well “THIS IS TENNESSEE”. Google says it comes with it as the side for no extra charge. I told him to void my order and left that establishment post haste. I worked food service for many years and I know how rude customers can be, I was nothing but polite until he and his manager lied to my face and talked to me in a very condescending way (like I was the dumbest rock on the planet) for asking a question about the food I was trying to purchase. For $100 worth of food, I can’t get 8 tablespoons of gravy?! I took my happy behind right over to Taco Bell in Savannah where they were extremely polite and gave me a discount and TWICE THE AMOUNT IF FOOD. Do not recommend this establishment under its current management.
JA
Just Anotherone
Oct 21, 2025
5.0
Easy to order God service
DS
Dennis Shelby
Sep 28, 2025
4.0
Prompt service at your table last time I went inside. I drive thru more now. Fish sandwich (cooked fresh) and onion rings my favorite.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Savannah, TN offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of its fast-food menu.
What are the opening hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill closed on any major holidays?
Yes, it is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, this location has a drive-thru service available.
Is this Dairy Queen location family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and offers booster and high chairs.
Does Dairy Queen Grill & Chill provide WiFi and restroom facilities?
Yes, the location offers free WiFi access and has restroom facilities for customers.
Can I order from Dairy Queen Grill & Chill online?
Yes, you can place pickup orders online through their official order page.
Which nearby restaurants could I visit before or after enjoying Dairy Queen?
Nearby options include Yamato Steak House of Japan and Osaka Steakhouse & Sushi, both serving Japanese cuisine.
Are there any medical facilities close to Dairy Queen Grill & Chill?
Yes, Hardin Medical Center, Greene Richard S MD, and Tennessee River Cardiology - Venkatram Nethala, MD, are nearby medical centers and doctors you can access.
Where can I find convenience stores or pharmacies near Dairy Queen Grill & Chill?
You can visit Walgreens, CVS Pharmacy, and Super Drugs, which are located close to Dairy Queen Grill & Chill for convenience and pharmacy needs.