Brand Certified
Taco Bell / KFC
3.7(564 reviews)
Certified by Taco Bell / KFC • Mar 01, 2026
Business Details
117 Colonial Lane, Rocky Top, TN
37769, United States
Certified by Taco Bell / KFC • Mar 01, 2026
(865) 426-9616
Certified by Taco Bell / KFC • Mar 01, 2026
https://locations.tacobell.com/tn/rocky-top/117-colonial-lane.html
Certified by Taco Bell / KFC • Mar 01, 2026
About
Certified by Taco Bell / KFC • Mar 01, 2026
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 117 Colonial Lane in Rocky Top. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
Location
Certified by Taco Bell / KFC • Mar 01, 2026
Hours
Certified by Taco Bell / KFC • Mar 01, 2026
Reviews
3.7
564 reviews
5 stars
228
4 stars
131
3 stars
91
2 stars
38
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with many expressing frustration over being asked to pull forward and wait for their orders.
Food Quality
While some customers enjoyed fresh and hot food, many others complained about cold, soggy, or poorly prepared items, leading to disappointment.
Staff Behavior
Feedback on staff was mixed; some praised friendly and helpful employees, while others reported rude service and issues with order accuracy.
Cleanliness
Several reviews noted unsanitary conditions, particularly in restrooms and dining areas, which detracted from the overall experience.
- TWtroy wilsonFeb 10, 20265.0We went through the drive thru and service was very fast. And the food was perfect. Highly recommend.
- MSMichael ScottFeb 9, 20261.0Before you jump to conclusions and think I don't know what I'm doing when it comes to the app, keep your damn mouth shut! I have known for almost 5 years now that for some stupid reason I can't order stuff on the Taco Bell app here, but can order stuff on the KFC app. Just because I'm on my phone, doesn't mean I'm gonna try to order on the Taco Bell app. When I showed the cashier that I was on the KFC app, he automatically changed his tone and tried to take back what he said. It is easier for me to decide what I want from the app, then either order on the app (but I couldn't order on the app because I wasn't the one paying), or I say what I want. So bottom line, before you jump to conclusions and think I'm gonna try to order on the Taco Bell app when I know for a fact this is the ONLY location (that I know of) that doesn't do online ordering, KEEP YOUR DAMN MOUTH SHUT!!! And the photo is how I know that the Taco Bell app doesn't work for this location for some stupid reason, yet KFC app does
- AMArt MataDec 26, 20251.0Slow service Nasty Restrooms Few dirty tanles
- DDDaleDec 21, 20253.0Ordered a chicken nugget meal with potato wedges. The chicken and potato wedges were both cold when we received them
- MSMatt ShoemakerNov 24, 20255.0On a recent visit, we experienced an issue with an order. I followed up with manager, Irma, and she went above and beyond to ensure that the next visit was superb. For the one-off in service, they made sure to keep customer. Great place to eat in Rocky Top, TN. Food is fresh and hot, quick service, and friendly staff.
Frequently Asked Questions About Taco Bell / KFC
What are the regular opening hours of Taco Bell / KFC at 117 Colonial Lane, Rocky Top?
Taco Bell / KFC is open daily from 10:00 AM to 11:00 PM.
Is the drive-through services available at this Taco Bell / KFC location?
No, the drive-through is closed every day of the week at this location.
What types of payment does Taco Bell / KFC in Rocky Top accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can customers order food online or through a mobile app for this Taco Bell?
Yes, you can order ahead online or via the mobile app for pickup at the restaurant.
Does this Taco Bell / KFC location offer vegetarian options?
Yes, it serves vegetarian dishes as part of its menu offerings.
Does Taco Bell / KFC in Rocky Top serve breakfast items?
Yes, breakfast is served daily from 10:00 AM to 11:00 PM.
What are some notable nearby places customers might visit before or after their meal at Taco Bell / KFC?
Nearby places include Cracker Barrel Old Country Store, Shell gas station, and the Rocky Top Worship Center, which could be convenient stops when visiting.
Are there other fast food restaurants near Taco Bell / KFC on Colonial Lane?
Yes, Burger King, McDonald's, and Sonic Drive-In are located nearby, offering a variety of fast food choices.
Is there a nearby gas station close to Taco Bell / KFC for quick refueling?
Yes, Shell, Pilot Convenience Store, Marathon, and Casey's gas stations are all nearby for fuel and convenience needs.
Does this Taco Bell / KFC location provide dining seating and restrooms on site?
Yes, the restaurant offers seating and restrooms for dine-in customers.
Brand Certified Facts from Taco Bell / KFC
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