Sonic Drive-In

4.1
1105 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Rockwood, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1324 N. Gateway Avenue for the ultimate SONIC experience!

Location

Sonic Drive-In
1324 N. Gateway Avenue, Rockwood, TN
37854, United States

Hours

Reviews

4.1
1,105 reviews
5 stars
532
4 stars
297
3 stars
155
2 stars
50
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers noted friendly staff but reported inconsistent service, with some experiencing long wait times and incorrect orders.

Food Quality

Mixed reviews on food quality; some enjoyed fresh and tasty meals, while others received cold or incorrect items.

Management Issues

Frequent complaints about management and staffing, including being short-staffed and poor handling of customer complaints.

Cleanliness

Generally positive remarks about cleanliness, but some customers reported unsanitary conditions with food.

Menu Availability

Customers expressed frustration over unavailable menu items, particularly ice cream and slushes.
  • CC
    Christel Hartoon (Christel)
    Nov 12, 2025
    5.0
    Friendly staff , love their vanilla Dr. Pepper.
  • PP
    Penny Presley
    Oct 11, 2025
    1.0
    So I go to Sonic everyday for a burrito it's usually good except on Saturday and Sunday I actually asked him to clean the grill before cooking my egg they say no problem we'll clean the grill see the photo below I have all these food allergies and can't have meat so I usually get a plain egg burrito I called back the man said they can't do it but all week long they do it just fine I only have troubles on the weekend
  • TT
    TaxiMan
    Oct 6, 2025
    2.0
    Really ! I ordered a cheese burger with no lettuce I get home, after opening it up, I have a plain hamburger. I called the store and the manager on duty, David says Oh so you wanted a cheese burger just without lettuce. Seriously, is it that complicated. My server on the other hand, was super sweet and helpful. Sorry I didn't catch her name. I see comments on Facebook all the time about how unhappy people are with the food out of this store. Absolutely ridiculous !
  • CE
    c em
    Sep 20, 2025
    5.0
    This is the best sonic I have been to, highly recommend!
  • NB
    Noal Beason
    Aug 26, 2025
    4.0
    Got a soured hotdogs but manager cooked me a fresh one which was much better this is probably one of the best sonics I've been too