Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,263 reviews
5 stars
379
4 stars
253
3 stars
252
2 stars
120
1 star
259
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Customers reported cold, undercooked, or poorly prepared food, with some items being stale.
Service Speed
Many reviews highlighted slow service, particularly during busy hours, with long wait times for food.
Staff Attitude
Mixed feedback on staff behavior, with some customers noting rudeness and unprofessionalism, while others praised individual employees.
Cleanliness
Concerns about the cleanliness of the restaurant, including dirty dining areas and unsanitary conditions.
- LTLooney TNov 16, 20253.0Ordered on the app before I got there and it took longer than a sit down restaurant to get the double cheeseburger, small fries and drink. The burger was fine, but the fries were like they were sitting under the lamp from the day before. Definitely not the best fries on the planet like they are supposed to be. I understand that it could be that they are understaffed like a lot of restaurants nowadays, but if you want fast, cheap food, you might want to try the Taco Bell next door.
- BGBarbara GNov 15, 20251.0Please have employees pull back long hair or wear a hairnet.
- RRRay RickerOct 26, 20251.0Not getting orders right, cold food, and bad attitudes all and all the worst of the worst!
- ADanthony douglasOct 25, 20253.0Wait 10 to 15 minutes for a 20 piece large Fries. The fries weren't even salted and the nuggets themselves were roomtemp at best and some of them were stale. I usually love Rockwood Mcds but this really was upsetting.
- BIBob IshamOct 22, 20254.0Average McDonald's, pretty good if that's what your seeking.
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location in Rockwood, TN?
This McDonald's is open from 5:30 AM to 11:00 PM every day of the week.
When is the drive-thru service available at this McDonald's?
The drive-thru is open daily from 5:30 AM until midnight (12:00 AM).
What are the delivery hours for this McDonald's?
Delivery is available from 6:00 AM to 10:30 PM every day.
Can I order McDonald's food for delivery or pickup online?
Yes, you can order online for delivery or curbside pickup through McDonald's delivery website or their mobile app.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this location offers a drive-thru service.
Are there any nearby gas stations close to this McDonald's?
Yes, Murphy USA #6646 and Murphy USA gas stations are nearby, so you can fuel up your vehicle before or after dining here.
What other fast food restaurants are close to this McDonald's?
Taco Bell is a nearby fast food restaurant you might consider for a different dining option in the area.
Which nearby stores could I visit for shopping after my meal at McDonald's?
You can visit Walmart, Shoe Show, or bealls for retail shopping near this McDonald's.
Are there any nearby health services close to McDonald's in Rockwood?
Nearby health facilities include Fast Pace Orthopedics - Rockwood, Fast Pace Health Urgent Care - Rockwood, The Dental Office At Rockwood, and BenchMark Physical Therapy.