Brand Certified
McDonald's
3.3(1287 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1106 North Gateway Ave, Rockwood, TN
37854, United States
Certified by McDonald's • Mar 01, 2026
(865) 328-1140
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,287 reviews
5 stars
386
4 stars
254
3 stars
254
2 stars
125
1 star
268
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Service Speed
Customers consistently reported slow service, with long wait times for food and poor acknowledgment from staff.
Staff Attitude
Mixed feedback on staff behavior, with some reports of rudeness and unprofessionalism, while others noted friendly service.
Food Quality
Food quality issues reported, including cold items and incorrect preparation, contributing to a negative dining experience.
Cleanliness
Concerns about cleanliness in the restaurant, including dirty dining areas and unsanitary conditions.
- BKBrian Kindrick2 days ago3.0McDonald's can rest assured there model has been followed one agai
- RCR CFeb 22, 20262.0Not a good day for this McDonald’s. When people order something plain it’s important it be plain. Besides preference, it could be for a dog, or the paying customer could be allergic. Too slow to go back and exchange.
- WIWilliam IngramFeb 22, 20263.0We stopped at the McDonalds in Rockwood, TN yesterday morning. Our order totalled $3.92. I gave the young man working the drive-thru window a $20. He gave me back $16.05. After he handed my change, I told him he had shorted me 3 cents. He got a person that could open the register. After this woman stared at the receipt for a few seconds she reached into the drawer and got the 3 pennies I was owed. As she gave me the pennies she said, "you're lucky we had 3 pennies or you wouldn't have gotten them. We dont usually have any pennies". I asked her if she shorted everyone that they owed pennies to and she said no, we round up or down. Are you training your employees to cheat your customers? After all, the 3 pennies were in the same drawer the young man got my change from and he intentionally didn't give them to me. Some people might call that attempted theft. Definitely shows a huge lack of character and integrity. Imagine if McDonalds shorts every customer at every store 3 cents. They would make a huge profit from theft and dishonesty. Be sure to check you change when doing business at this McDonalds.
- AAAlvinFeb 21, 20262.0Ridiculously slow, and have a tendency to get orders wrong.
- EGEthan GreenFeb 12, 20262.0I went up there and got a number three with no sliced onion and asked them to put diced onions and they put sliced anyways and ordered a bcn honey chicken sandwich and didn't even get bcn but none of that the problem it's when I try to call up there and they have the phones turned off and this is the sec time I didnt get bcn on my BACON SANDWICH
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location in Rockwood, TN?
This McDonald's is open from 5:30 AM to 11:00 PM every day of the week.
When is the drive-thru service available at this McDonald's?
The drive-thru is open daily from 5:30 AM until midnight (12:00 AM).
What are the delivery hours for this McDonald's?
Delivery is available from 6:00 AM to 10:30 PM every day.
Can I order McDonald's food for delivery or pickup online?
Yes, you can order online for delivery or curbside pickup through McDonald's delivery website or their mobile app.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this location offers a drive-thru service.
Are there any nearby gas stations close to this McDonald's?
Yes, Murphy USA #6646 and Murphy USA gas stations are nearby, so you can fuel up your vehicle before or after dining here.
What other fast food restaurants are close to this McDonald's?
Taco Bell is a nearby fast food restaurant you might consider for a different dining option in the area.
Which nearby stores could I visit for shopping after my meal at McDonald's?
You can visit Walmart, Shoe Show, or bealls for retail shopping near this McDonald's.
Are there any nearby health services close to McDonald's in Rockwood?
Nearby health facilities include Fast Pace Orthopedics - Rockwood, Fast Pace Health Urgent Care - Rockwood, The Dental Office At Rockwood, and BenchMark Physical Therapy.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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