Dairy Queen Grill & Chill

3.7
478 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
480 Highway 51 N, Ripley, TN
38063-5900, United States

Hours

Reviews

3.7
478 reviews
5 stars
196
4 stars
122
3 stars
64
2 stars
36
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, poorly prepared, or incorrect items.

Staff Attitude

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unhelpfulness.

Cleanliness

The restaurant was noted for being clean by some customers, but concerns about the overall maintenance and organization were also mentioned.

Ice Cream Praise

Dairy Queen's ice cream and blizzards received positive feedback, with many customers expressing their love for these treats.
  • CH
    Cleola Hogan
    Dec 18, 2025
    3.0
    Good
  • SI
    Samantha Irby
    Nov 25, 2025
    5.0
    Love the ice cream
  • 77
    72stonebridge
    Oct 17, 2025
    3.0
    Had to tell them my order a total of 3 times. I ordered a medium Mint Oreo Blizzard and they asked me twice at the window what size. What I got was a cup of chocolate ice cream. When they finally got the order right the blizzard cup was only 2/3 full. As much as they cost I expect the cup to be brimming over. There is no consistency at this store.
  • JW
    J.P. Williams
    Oct 12, 2025
    5.0
    Friendly. Usually busy on lunch, but that's expected in town.
  • MM
    Mary McNeal
    Sep 14, 2025
    1.0
    I got 4 PC chicken dinner and chicken wasn't done Fry's was cold .I called and spoke with someone said they manger I'd be bring BK all I got was ok

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Ripley, TN?

Dairy Queen Grill & Chill in Ripley, TN is open daily from 10:30 AM to 10:00 PM.

What type of food and treats does Dairy Queen Grill & Chill offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and ice cream cakes through DQCakes.com.