Dairy Queen Grill & Chill

3.7
475 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
480 Highway 51 N, Ripley, TN
38063-5900, United States

Hours

Reviews

3.7
475 reviews
5 stars
194
4 stars
122
3 stars
63
2 stars
36
1 star
60

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and inconsistencies in food preparation.

Service Speed

Customers frequently mentioned long wait times, particularly in the drive-thru, with some experiencing delays of over 30 minutes.

Food Quality

While some reviews praised the food as hot and tasty, others complained about cold or poorly prepared items.

Customer Service

Mixed feedback on staff friendliness; some customers had positive experiences while others reported rude or unhelpful service.

Cleanliness

Several customers noted that the restaurant was clean and well-kept, contributing positively to their experience.
  • 77
    72stonebridge
    Oct 17, 2025
    3.0
    Had to tell them my order a total of 3 times. I ordered a medium Mint Oreo Blizzard and they asked me twice at the window what size. What I got was a cup of chocolate ice cream. When they finally got the order right the blizzard cup was only 2/3 full. As much as they cost I expect the cup to be brimming over. There is no consistency at this store.
  • JW
    J.P. Williams
    Oct 12, 2025
    5.0
    Friendly. Usually busy on lunch, but that's expected in town.
  • MM
    Mary McNeal
    Sep 14, 2025
    1.0
    I got 4 PC chicken dinner and chicken wasn't done Fry's was cold .I called and spoke with someone said they manger I'd be bring BK all I got was ok
  • MW
    Marie Weed
    Aug 9, 2025
    2.0
    Took them 20 minutes to make 2 shakes
  • DC
    Dawn Corrie
    Jul 31, 2025
    1.0
    Tried to get chocolate ice cream cone, don't have chocolate. The blizzards were made very different from any other DQ we have been to.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Ripley, TN?

Dairy Queen Grill & Chill in Ripley, TN is open daily from 10:30 AM to 10:00 PM.

What type of food and treats does Dairy Queen Grill & Chill offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and ice cream cakes through DQCakes.com.