Pizza Hut

4.0
453 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 7504 Clinton Hwy in Powell, TN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
7504 Clinton Hwy, Powell, TN
37849, United States

Hours

Reviews

4.0
453 reviews
5 stars
249
4 stars
96
3 stars
31
2 stars
23
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and unhelpful responses to complaints.

Food Quality

Numerous reviews highlighted issues with food quality, including cold pizzas, incorrect orders, and unsatisfactory taste.

Delivery Issues

Customers frequently experienced delays in delivery, missing items, and problems with the ordering app.

Staffing Problems

Several reviews mentioned that the locations were understaffed, leading to slow service and long wait times.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyed their meals, indicating that there are positive experiences to be had.
  • CM
    christopher montanaro
    5 days ago
    5.0
    You know when certain people are working at this Pizza Hut by they way your come out. Keep up the hard work, if you are not the manager, you need to be.
  • DM
    David Montgomery
    Nov 6, 2025
    1.0
    I ordered a medium two topping pan with extra sauce. The pizza had barley any sauce on it when I got home. I also ordered the cinnamon rolls as seen in the picture below. They didn't put any frosting on the cinnamon rolls and they sre also under cooked you could tell it. Tried calling the store and received a national person saying they would transfer me to the store. On hold for almost 30 minutes no one picked up call. Doesn't surprise me went into the store waited 10 minutes to get served. I love pizza hut but probably will never go back now. Just disappointed. Wanted my money back that night but at this point I really just don't care.
  • JD
    james Droste
    Oct 31, 2025
    1.0
    Went to the counter to order and waited 10 minutes with no other customers without being asked to order. Ended up leaving without ordering from this location because the staff completely ignored me at the counter.
  • JJ
    Jason Jess
    Oct 25, 2025
    1.0
    I used their app to order ahead for my husband's supper after work. So set for 8pm. I placed the order at 3:30pm and received it at 4pm. Im glad I was home cause the food would have been ruined. But you call the store get hung up on. Door dash tried to use their customer support to help me ( applauded to them) but they didn't get no where. So finally I go to the apple and use the chat and of course I can't just simply have my order replaced and redelivered. If I accept their 1 large 3 topping pizza then I still was going to be responsible for the delivery fee. So couldnt go that way. So asked for money back that answer was no. So now I have to wait 2-3 days for an email to help me figure out what to do. I have eaten here for years and over this I'll not return cause im forced to eat their mistake. Lessons learned
  • BW
    Brian Walker
    Oct 18, 2025
    1.0
    My order was placed today for delivery at 6:46pm and did not receive it until 8:30 pm and the pizza and wings were cold and the wings were so dry even my dog didn’t want any. I tried to contact the store and they were already closed so I contacted them via my app through chat and was told they would only give us 2 large 3 toppings pizzas with an apology, I was typing my response and they closed the chat on me and I wasn’t able to get a resolution to my problem. This business in my opinion cares nothing for customer satisfaction or quality of their food so I will not be ordering from any of their locations again. If I could take off the one star I was forced to give them I would. They get 2 thumbs down from my family.

Frequently Asked Questions About Pizza Hut

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Where can you get food delivery in Powell, TN?

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