Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,021 reviews
5 stars
725
4 stars
459
3 stars
337
2 stars
168
1 star
332
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, rude staff, and incorrect orders, leading to a frustrating experience.
Food Quality
Many reviews highlighted issues with food quality, including undercooked items, cold meals, and missing components.
Cleanliness
The restaurant was frequently described as dirty, with complaints about messy tables, overflowing trash, and unsanitary conditions.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
- MBMelissa BradyJan 1, 20265.0The food was hot and perfectly prepared. The tea was freshly made. I was impressed because my other McDonald’s the grand’s and I visit isn’t clean on the inside. This place is clean… including the restroom!
- TWTeresa WorkmanDec 28, 20251.0Terrible service, Manager is rude and took 30 minutes in the drive thru to eventually just go in to get a refund... don't waste your time - go to the next exit!
- JWJesse WadeDec 24, 20255.0Order was correct, service was great and the food was hot and fresh!
- CTCindy TremblayDec 24, 20251.0Never had a fast food place tell me they had no change so they kept what was supposed to come back to me. SMH
- MEMarcie EllisonDec 6, 20252.0We came in for dinner tonight after the parade. We ordered our food on the kiosk. Right after we ordered our food I heard an employee drop a big F BOMB. I’m in there with two children. Anyways, I sat there for 20 minutes waiting on our food. I went to ask about it and no one could find the order. Apparently it had been put in a door dash bag. I asked them to put it to go instead of eating inside. We get in the car headed home and realize there are no straws. Not a big deal but my daughter’s happy meal was disgusting. No fries and the burger was half cooked. I would have gave 1 star but the manager at least tried to help, but those employees obviously did not care in the slightest. They stood around - and the only one to apologize for the inconvenience was the manager. I’ll stick to drive through. The inside is a cluster and a half. Yall gotta get it together.
Frequently Asked Questions About McDonald's
What are the regular opening hours for this McDonald's location in Powell, TN?
The McDonald's at 409 E Emory Rd in Powell, TN is open daily from 5:00 AM to 10:00 PM.
What are the drive-through hours for this McDonald's?
The drive-through is open every day from 4:30 AM until midnight.
What are the delivery hours offered by this McDonald's branch?
Delivery is available daily from 6:00 AM to 10:00 PM.
What services related to pickup and delivery does this McDonald's provide?
This location offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location features a drive-thru for customer convenience.
How can I order from this McDonald's online?
You can order online through their delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on both iOS and Android.
What nearby restaurants are located close to this McDonald's?
Nearby restaurants include Krystal, Taco Bell, Buddy's Bar-B-Q, Wendy's, Pero's In Powell (pizza), and Casey's (also pizza).
What other food or beverage options are available near this McDonald's?
Nearby you can find Starbucks (coffee shop), TCBY (frozen yogurt shop), and Dairy Queen (ice cream shop).
What nearby services might be useful for customers visiting this McDonald's?
There are several nearby amenities such as CVS Pharmacy and MinuteClinic at CVS for health needs, LibertyX Bitcoin ATM and other ATMs for cash access, UPS Access Point for shipping, gas stations like Pilot and Shell, and Western Union for money transfers.