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Taco Bell

3.7
(954 reviews)

Business Details

418 Highway 52 W, Portland, TN
37148, United States
(615) 325-7005

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 418 Highway 52 W in Portland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
418 Highway 52 W, Portland, TN
37148, United States

Hours

Reviews

3.7
954 reviews
5 stars
376
4 stars
239
3 stars
152
2 stars
57
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, including instances of rudeness and unprofessional behavior, particularly during busy hours.

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, suggesting a need for improved attention to detail.

Food Quality

While some customers praised the food as fresh and tasty, others experienced issues with cold or stale items, particularly during late hours.

Speed of Service

Customers frequently noted long wait times, especially in the drive-thru, with some reporting waits of over an hour.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but there were also complaints about unsanitary conditions.
  • MM
    Mary M
    Feb 24, 2026
    1.0
    Tell ur employees to stop flirting with girls in the drive thru please and thanks 😞✋
  • BM
    Brandi McCray
    Feb 14, 2026
    1.0
    I'll start with the two young men helped me were great. They were polite and respectful. I placed a mobile app order went to pick up the food when we got home to eat my daughter had gotten a create your own box and she ordered fiesta potatoes. When she bit into one it tasted bitter and was black I called the store just to make them aware and the lady that answered the phone told me they had brand new potatoes I took that as her saying it didn't happen. We love Taco Bell and will continue to eat it just at a different location I'll never go back to the Portland store. That's nasty and can make people sick.
  • BM
    Brandi McCray
    Feb 14, 2026
    2.0
    I ordered off the mobile app and my daughter got a luxe box and when we got home she bit into her fieast potatoes and it was black and tasted bitter. When I called the store just to let them know the woman who answered told me they had brand new potatoes and then asked if I'd like her to write my name down so we could get more later. I told her we didn't want anymore I just wanted them to be aware but she acted like there's no way. Find another Taco Bell if you want food
  • AR
    Alyssa Roper
    Feb 11, 2026
    1.0
    If I could give 0 starts I would. Normally I am understanding but this is just ridiculous. Placed a mobile order prior to picking the food up, my husband goes to pick up. He is waiting in line and asks several times and they say they don’t know what is taking so long until eventually say the order was bumped and they have to remake it. But he was in line for an HOUR! And they couldn’t have checked earlier on the food and what had happened? So ridiculous. And our food wasn’t even hot. It was like warm, quesadilla wasn’t even cut. Then when calling back wouldn’t even give a refund. Will not be returning
  • PA
    Patricia “PunkinSweets” Ann
    Feb 4, 2026
    1.0
    Eeeyuck! Hard tacos so old the bottom stuck to wrapper! That’s what I get for stopping here!

Frequently Asked Questions About Taco Bell

What are the regular opening hours for Taco Bell at 418 Highway 52 W in Portland, TN?

Taco Bell at 418 Highway 52 W is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday. On Fridays and Saturdays, it is open from 9:00 AM to 3:00 AM.

Does Taco Bell at this location offer drive-through service?

Yes, Taco Bell at 418 Highway 52 W offers drive-through service with the same hours as inside service.

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