Taco Bell

3.7
949 reviews
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Business Details

418 Highway 52 W, Portland, TN
37148, United States
(615) 325-7005
https://locations.tacobell.com/tn/portland/418-highway-52-w.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 418 Highway 52 W in Portland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
418 Highway 52 W, Portland, TN
37148, United States

Hours

Reviews

3.7
949 reviews
5 stars
375
4 stars
240
3 stars
153
2 stars
56
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Food Quality

Food quality varies; some customers enjoyed fresh and hot meals, while others received cold or stale items.

Speed of Service

Service speed is inconsistent, with reports of long wait times, especially during busy hours.

Cleanliness

The cleanliness of the restaurant is generally appreciated, although some customers noted issues with temperature and overall atmosphere.
  • MV
    mike vaughan
    Jan 4, 2026
    4.0
    I will say this is one of the only taco bells that my stomach actually will handle. The food is always very decent.
  • SS
    Steve
    Dec 3, 2025
    4.0
    Typical Taco Bell.
  • KS
    Kelly Shaffer
    Nov 4, 2025
    5.0
    Service was fast , food is good and hot ! The manager is super nice and helpful .
  • CS
    Chris Shaffer
    Nov 4, 2025
    5.0
    Food was fast along with good customer service yay for the manager he was polite and professional.
  • AA
    Ashley
    Oct 5, 2025
    1.0
    10/5 went through drive thru about 8:30 and order was wrong.Went inside they snatched the bag off the counter and gave me attitude because they got my order wrong. I asked the guy what was the problem and his response was he's tired other workers messing up orders and my response was well that's not my fault for you to snatch the food off the counter from me. He then slams the new bag of food on the counter and walks off without a response. I called to speak to a manager but it was a recording that says they can't answer the phone. Extremely rude and unprofessional and not the first time a situation like this has happened at this location. Seems like management needs to give some lessons in customer service or let some people go because it's clear they don't want their job treating customers that way.
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Frequently Asked Questions About Taco Bell

What are the regular opening hours for Taco Bell at 418 Highway 52 W in Portland, TN?

Taco Bell at 418 Highway 52 W is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday. On Fridays and Saturdays, it is open from 9:00 AM to 3:00 AM.

Does Taco Bell at this location offer drive-through service?

Yes, Taco Bell at 418 Highway 52 W offers drive-through service with the same hours as inside service.