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Subway

4.0
(254 reviews)

Business Details

201 N Broadway, Portland, TN
37148, United States
(615) 325-3790
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Portland Subway® Restaurant at 201 N Broadway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
201 N Broadway, Portland, TN
37148, United States

Hours

Reviews

4.0
254 reviews
5 stars
125
4 stars
62
3 stars
30
2 stars
16
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and lack of attention.

Food Quality

Inconsistent food quality; some customers enjoyed fresh sandwiches while others complained about stale bread and incorrect orders.

Cleanliness

Concerns about cleanliness; several reviews noted unsanitary conditions and lack of proper food handling.

Order Accuracy

Frequent issues with order accuracy, including wrong toppings and missing items.

Staffing Issues

Reports of understaffing leading to slow service and overwhelmed employees.
  • FM
    Felicia Martin
    Feb 9, 2026
    5.0
    I got the BBQ honey mustard chicken and it was so GOOD! The staff was nice and kind and everything was clean.
  • AW
    Ali Wheeler
    Dec 20, 2025
    5.0
    Thank you Subway for bringing The UPS Store Portland hot & fresh cookies for Christmas! The employees have already eaten plenty 😋 We appreciate you! Merry Christmas!
  • ZV
    Zoe Velazquez
    Nov 12, 2025
    3.0
    I asked for toasted but instead got cold and not even toasted.it was lonely very lonely
  • FE
    Freedom Escue
    Oct 9, 2025
    1.0
    Absolutely awful customer service. When I walked in no one said anything to me. Two girls were sitting at a table playing in their phones. I let them know I was their for a pick up order and a younger girl with glasses and red hair wearing boots with designs got my order and didn’t even hand it to me just sat it on the counter and walked away. Didnt say anything. No one said anything the whole time I was in the store. This was October 9th 2025 between 8pm-8:10pm. There were two girls. One with red hair and one with blonde hair and a younger boy who was the only one behind the counter and right after I walked out the door I witness someone not in uniform walk behind the counter and just hang out and grab food. When another customer walked in the younger boy was once again the only one behind the counter and walked in to the store with an out of uniform employee (I’m assuming) leaving with food, the blonde girl and her boyfriend (I’m assuming) talking to the red haired girl who just came out of the bathroom. Negative 20

Frequently Asked Questions About Subway

What types of meals does Subway at 201 N Broadway serve?

Subway serves breakfast, lunch, and dinner at this location.

What are the operating hours of the Subway restaurant in Portland, TN?

Subway is open from 8:00 AM to 10:00 PM Monday through Friday, and from 9:00 AM to 10:00 PM on weekends.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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