Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Portland Subway® Restaurant at 201 N Broadway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.0
252 reviews
5 stars
123
4 stars
62
3 stars
30
2 stars
16
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers report friendly and helpful staff, while others describe rude and inattentive service.
Cleanliness
Multiple reviews highlight concerns about cleanliness, including unsanitary conditions and unkempt staff, leading to a negative perception of the restaurant's hygiene.
Food Quality
Food quality is inconsistent; while some customers praise fresh and well-made sandwiches, others complain about stale bread and incorrect orders.
Staffing Issues
Several reviews mention understaffing and overwhelmed employees, which contributes to slow service and mistakes in orders.
Overall Experience
Overall experiences vary widely, with some customers expressing satisfaction and loyalty, while others vow not to return due to poor service and food quality.
- ZVZoe VelazquezNov 12, 20253.0I asked for toasted but instead got cold and not even toasted.it was lonely very lonely
- FEFreedom EscueOct 9, 20251.0Absolutely awful customer service. When I walked in no one said anything to me. Two girls were sitting at a table playing in their phones. I let them know I was their for a pick up order and a younger girl with glasses and red hair wearing boots with designs got my order and didn’t even hand it to me just sat it on the counter and walked away. Didnt say anything. No one said anything the whole time I was in the store. This was October 9th 2025 between 8pm-8:10pm. There were two girls. One with red hair and one with blonde hair and a younger boy who was the only one behind the counter and right after I walked out the door I witness someone not in uniform walk behind the counter and just hang out and grab food. When another customer walked in the younger boy was once again the only one behind the counter and walked in to the store with an out of uniform employee (I’m assuming) leaving with food, the blonde girl and her boyfriend (I’m assuming) talking to the red haired girl who just came out of the bathroom. Negative 20
- MHMichelle HessAug 18, 20253.0I do not usually leave reviews but sometimes things happen that you need to forewarn people about. I’ve had pretty great sub sandwiches here in the last month and a half that we have lived here. Servers have been kind and courteous and gloves changed out but when my husband went last week for dinner, one of the employees was sweeping off the tables in the dining room. Ummmm… that is not sanitary. We watched to see if they came back to sanitize the tables, but that did not happen. I’ve been in food service for a long time. This is NOT okay and will make people sick and lose customers. You’ve lost this one for a while.
- MTmarcia tolliJul 9, 20255.0Dude Those two boys working were so busy, but they had time to provide great customer service This is the best sub I’ve ever had I created this account just for the review
- JBJeff BumbaloughJun 7, 20251.0This place seems to be getting worse every time I go in. The young guy behind the counter with long hair should have been wearing a hair net. He was constantly flipping his hair back out of his face. Pretty nasty to watch as he's making a sandwich
Frequently Asked Questions About Subway
What types of meals does Subway at 201 N Broadway serve?
Subway serves breakfast, lunch, and dinner at this location.
What are the operating hours of the Subway restaurant in Portland, TN?
Subway is open from 8:00 AM to 10:00 PM Monday through Friday, and from 9:00 AM to 10:00 PM on weekends.
Does this Subway location offer curbside pickup and delivery services?
Yes, the Subway at 201 N Broadway offers both curbside pickup and delivery options.
Can I dine in at the Subway restaurant on 201 N Broadway?
Yes, this Subway location serves dine-in customers in addition to takeout and delivery.
Are catering services available at the Subway in Portland, TN?
Yes, this Subway offers catering services to meet your event needs.
Where is the Subway restaurant located in Portland, TN?
It is located at 201 N Broadway in the Sumner area of Portland, TN 37148.
How can I view the menu or order online for the Subway at 201 N Broadway?
You can view the menu and place orders online via https://subway.com/en-us/restaurant/11653-0/menu/.
What other businesses are near the Subway restaurant at 201 N Broadway?
Nearby businesses include The UPS Store for printing and shipping, H&R Block for financial services, and Rawl New Weigh Weight Loss Center for nutrition and health needs.
If I visit the Subway at 201 N Broadway, are there any nearby places where I can get a haircut or beauty services?
Yes, In The Cut Barbershop LLC and Art Immortal Tattoo and Piercing are nearby and offer barber, beauty salon, and spa services.
What additional shopping or leisure places can I find near the Subway restaurant?
Nearby shops include The Flower Shop for gifts and party supplies, Occasions and The Shoppes at Occasions for flowers, clothing, and dining, and Xtreme Graphix TN for screen printing and sporting goods.