Subway

4.0
253 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Portland Subway® Restaurant at 201 N Broadway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
201 N Broadway, Portland, TN
37148, United States

Hours

Reviews

4.0
253 reviews
5 stars
124
4 stars
62
3 stars
30
2 stars
16
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and lack of attention.

Food Quality

Inconsistent food quality noted, with some customers enjoying fresh sandwiches while others complained about stale bread and incorrect orders.

Cleanliness

Concerns raised about cleanliness, including unsanitary conditions and unkempt staff, impacting customer experience.

Order Accuracy

Frequent issues with order accuracy, including wrong items and insufficient ingredients reported by multiple customers.

Atmosphere

Some customers enjoyed the atmosphere and service, while others described it as chaotic and unprofessional.
  • AW
    Ali Wheeler
    Dec 20, 2025
    5.0
    Thank you Subway for bringing The UPS Store Portland hot & fresh cookies for Christmas! The employees have already eaten plenty 😋 We appreciate you! Merry Christmas!
  • ZV
    Zoe Velazquez
    Nov 12, 2025
    3.0
    I asked for toasted but instead got cold and not even toasted.it was lonely very lonely
  • FE
    Freedom Escue
    Oct 9, 2025
    1.0
    Absolutely awful customer service. When I walked in no one said anything to me. Two girls were sitting at a table playing in their phones. I let them know I was their for a pick up order and a younger girl with glasses and red hair wearing boots with designs got my order and didn’t even hand it to me just sat it on the counter and walked away. Didnt say anything. No one said anything the whole time I was in the store. This was October 9th 2025 between 8pm-8:10pm. There were two girls. One with red hair and one with blonde hair and a younger boy who was the only one behind the counter and right after I walked out the door I witness someone not in uniform walk behind the counter and just hang out and grab food. When another customer walked in the younger boy was once again the only one behind the counter and walked in to the store with an out of uniform employee (I’m assuming) leaving with food, the blonde girl and her boyfriend (I’m assuming) talking to the red haired girl who just came out of the bathroom. Negative 20
  • MH
    Michelle Hess
    Aug 18, 2025
    3.0
    I do not usually leave reviews but sometimes things happen that you need to forewarn people about. I’ve had pretty great sub sandwiches here in the last month and a half that we have lived here. Servers have been kind and courteous and gloves changed out but when my husband went last week for dinner, one of the employees was sweeping off the tables in the dining room. Ummmm… that is not sanitary. We watched to see if they came back to sanitize the tables, but that did not happen. I’ve been in food service for a long time. This is NOT okay and will make people sick and lose customers. You’ve lost this one for a while.

Frequently Asked Questions About Subway

What types of meals does Subway at 201 N Broadway serve?

Subway serves breakfast, lunch, and dinner at this location.

What are the operating hours of the Subway restaurant in Portland, TN?

Subway is open from 8:00 AM to 10:00 PM Monday through Friday, and from 9:00 AM to 10:00 PM on weekends.