Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Portland, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 403 S. Broadway Street for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
928 reviews
5 stars
364
4 stars
194
3 stars
118
2 stars
69
1 star
183
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including burnt items, cold food, and incorrect orders.
Service Speed
Many reviews highlighted slow service, with long wait times for food and drinks, even for mobile orders.
Staff Attitude
While some customers praised the friendliness of the staff, others noted poor service and lack of attention to orders.
Order Accuracy
A significant number of customers experienced problems with incorrect orders and missing items.
Cleanliness
Several reviews mentioned unsanitary conditions and concerns about food handling practices.
- NFNathan FieldsJan 5, 20261.0I recently ordered off the app to pick up my food at 6:30 PM. I got there around 6:32 PM. I ordered an extra large chili cheese Coney along with some chili cheese fries. Once I received my food, it seemed like it’s been sitting for 15 to 20 minutes. It was cold and disgusting. The waiter was nice and friendly, but overall, I wasn’t satisfied with the food at all.
- MTMarlene TolleJan 2, 20265.0They stay pretty busy so a little bit of wait time is expected
- DTDouglas TorranceDec 25, 20251.0Paid over $90 for 4 people to eat when I complained they started cussing at me and threatened to call the police on me
- PPPunkyBNov 11, 20251.0This location is disgusting. They don’t wear gloves, even when handling the vegetables for your burger. They will pickup something that’s been dropped and place it on your order anyhow. They have cockroaches in the back near all the food. This place should be shutdown. I will NEVER eat there again and I will be sure to let everyone know!!!
- AFAmanda FabianNov 1, 20251.0This location is consistently very bad. Old hard and dry food being served. No care by the employees. They don’t even know how to wrap a burrito. Corporate really needs to step in.