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Sonic Drive-In

3.5
(885 reviews)
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Business Details

403 S. Broadway Street, Portland, TN
37148, United States
(615) 325-7767
http://www.sonicdrivein.com/locations/us/tn/portland/403-s--broadway-street/store-2746
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Portland, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 403 S. Broadway Street for the ultimate SONIC experience!

Location

Sonic Drive-In
403 S. Broadway Street, Portland, TN
37148, United States

Hours

Reviews

3.5
885 reviews
5 stars
340
4 stars
186
3 stars
111
2 stars
69
1 star
179

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, burnt, or poorly prepared food, leading to dissatisfaction.

Service Speed

Numerous reviews highlighted long wait times for orders, both for in-store and app orders.

Staff Behavior

While some customers praised the friendliness of the staff, others reported rude behavior and poor service.

Cleanliness Issues

Several reviews mentioned unsanitary conditions, including concerns about food handling and cleanliness.

Order Accuracy

A significant number of customers experienced issues with incorrect orders or missing items.
  • WW
    Wesley Whittington
    Jan 31, 2026
    1.0
    got left for 20 minutes then they forgot a med tots and no sauces .
  • TS
    Tommy Shearer
    Jan 26, 2026
    1.0
    The food was terrible. The burger was cold. The bun was hard. It’s the worst sonic experience I’ve ever had. Don’t go to the sonic in Portland.
  • CF
    Christopher Franc
    Jan 16, 2026
    1.0
    Waited 45 minutes for a ice cream and a lime aid with boba ny ice cream was melted and I was given sprite with boba and no boba stray we pressed the red button 4 times to see our progress and we're topd repeatedly that it would be out in a moment when we finally got our order the delivery boy argued that he gave us the right order
  • NF
    Nathan Fields
    Jan 5, 2026
    1.0
    I recently ordered off the app to pick up my food at 6:30 PM. I got there around 6:32 PM. I ordered an extra large chili cheese Coney along with some chili cheese fries. Once I received my food, it seemed like it’s been sitting for 15 to 20 minutes. It was cold and disgusting. The waiter was nice and friendly, but overall, I wasn’t satisfied with the food at all.
  • MT
    Marlene Tolle
    Jan 2, 2026
    5.0
    They stay pretty busy so a little bit of wait time is expected
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Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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