Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Portland, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Portland pizza for any occasion. Call us for pizza delivery in Portland or stop by 140 W KNIGHT ST for carryout to order the best pizza in Portland, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.6
165 reviews
5 stars
80
4 stars
19
3 stars
19
2 stars
6
1 star
41
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendliness and helpfulness of the staff, especially during busy times, despite being understaffed.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing toppings and wrong items being delivered.
Delivery Issues
Customers frequently reported long wait times for delivery, with some orders taking over two hours and arriving cold.
Food Quality
While some customers enjoyed the food, there were complaints about pizzas being overcooked, undercooked, or not meeting expectations.
Customer Service
Several reviews mentioned poor management and customer service experiences, particularly regarding handling complaints and order issues.
- LWLinda WhiteAug 31, 20255.0First off let me state I don't normally leave reviews, but due to the situation the staff was under, it deserves it. I purchased carry out here on Friday night with my family. The building had two female employees working the ENTIRE store on Labor Day weekend mind you. Coming from management in a pizza place in my twenties, this should not be ran this way. This isn't a jab at the employees, the girls were very sweet and helpful and continually checked in on all guests waiting, the window, and the phones, while the manager was trying to keep some kind of foothold on the orders swarming in. While I was waiting the two girls were being harassed on the phone constantly and having to leave there stations trying to keep up with orders the whole time I was there waiting for my pizzas. I even seen a shorter driver come from a delivery on 4 different occasions, come into the store, rush to wash his hands, and start making as many pizzas as he could to relieve the other employees dealing with constant issues from the phone and window. If half the people placing orders knew what this staff had went through that night, they wouldn't have been so intolerable. It's not our fault the place was understaffed granted, but a little empathy goes a long way in today's standard. My heart goes out to the two girls and the driver that night trying to keep up with everything. Had any of us been in their shoes, majority would have just quit and let the store close that night, but they stood strong and still filled orders the best they could. I am giving a 5 star strictly because of how friendly the staff that night was during the stress they were going through and the food they made was fantastic! I hope to visit again under a better situation.
- BBBenjamin BlaylockAug 30, 20251.0Waited close to 2 hours for a pizza last night. Called up there and was told they were understaffed and to leave a bad review so here we are. Food was fine once it was delivered.
- JAJonas AlfordMay 15, 20194.0Papa John's Pizza is the best
- KGKyle GoodwinAug 21, 20171.0Ordered a pizza for delivery. 2 hours later still no pizza. Went by the store and the pizza had been sitting in the bag.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Portland, TN?
Delivery is available Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to 1:00 AM.
Does Papa Johns Pizza offer takeout options?
Yes, Papa Johns offers takeout with the same hours as delivery, Monday to Thursday and Sunday from 10:00 AM to 11:00 PM, and Friday and Saturday from 10:00 AM to 1:00 AM.
What type of food products can I order from Papa Johns Pizza?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Can I order delivery without contact at Papa Johns Pizza?
Yes, Papa Johns offers no-contact delivery service for your safety and convenience.
Where is Papa Johns Pizza located in Portland, TN?
Papa Johns Pizza is located at 140 W Knight St, Portland, TN 37148, United States.
How can I place an online order for delivery or pickup at Papa Johns Pizza?
You can order online for delivery or pickup through their website or app using these links: Delivery - https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/1889; Carryout - https://www.papajohns.com/order/viewStoreMenu/CARRYOUT/BUSINESS/1889.
Are there any fitness centers near Papa Johns Pizza in Portland, TN?
Yes, Planet Fitness is a nearby gym and health spa where you can work out before or after enjoying your meal at Papa Johns.
What other dining options are close to Papa Johns Pizza in Portland?
Nearby dining options include Señor Fajita's and Senor Fajitas Mexican Kitchen for Mexican cuisine, Hibachi Sushi Buffet, and Osaka Sushi Steak House for sushi and Japanese dishes.
Are there convenient places to shop near Papa Johns Pizza in Portland, TN?
Yes, nearby you’ll find shopping options like Cash Saver grocery store, Walgreens pharmacy and convenience store, as well as Family Dollar for discount and grocery items.
Where can I find postal services close to Papa Johns Pizza?
The United States Postal Service and another post office are located nearby for your mailing needs, making it convenient to handle mail and packages before or after dining.