Brand Certified
McDonald's
3.2(1577 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
401 S Broadway, Portland, TN
37148, United States
Certified by McDonald's • Mar 01, 2026
(615) 325-5054
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,577 reviews
5 stars
476
4 stars
297
3 stars
292
2 stars
146
1 star
366
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.
Service Speed
Numerous reviews highlighted long wait times in both drive-thru and in-store, with many customers expressing frustration over delays.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms, as well as a filthy play area.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior from employees.
Food Quality
Customers reported inconsistent food quality, with complaints about cold, old, or poorly prepared items.
- CTChristopher TylerFeb 7, 20261.0Took my order ar drive thru. Heard employees on the background goofing off while talking my order. Had to repeat my order 3 timed due the the employees being so loud. They got both of the Big Macs on my order wrong. The ticket shows I order them with no lettuce. Instead they only had lettuce on them with no sauce or pickles. Inexcusable. Very unprofessional settings and lack of on to detail. I hope the manager gets fired
- MHMaritsa HernandezFeb 2, 20261.0its this safe to eat?? this is my order incase i can get a my money back from mcdonald
- BBBrian BoothJan 15, 20265.0Stopped in for a Mcdouble today around 2 pm. Outstanding service & excellent burger. Very prompt.
- MVmike vaughanJan 4, 20263.0Every time I stop for breakfast the egg mcmuffin one day the muffin will be toasted next day it will be straight out of the package and the next time it will be lightly toasted. The ladies at the window are usually very friendly.
- AIAshley Brooke IrizarryOct 23, 20251.0Stand in line waiting for over 15 minutes to not be helped and workers walking past you. Drive through not even busy. Ridiculous.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 401 S Broadway, Portland, TN?
McDonald's is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.
When is the drive-through open at this McDonald's location?
The drive-through operates from 5:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Friday and Saturday.
What are the delivery hours for McDonald's at this location?
Delivery is available from 4:59 AM to 11:29 PM Monday through Wednesday and Sunday, and until 12:29 AM Thursday through Saturday.
What payment options does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there an option for curbside pickup at this McDonald's?
Yes, curbside pickup is available as one of the pickup and delivery services.
How can I order food online from this McDonald's?
You can order online via the McDonald's app available on Apple App Store and Google Play, or use the delivery URL: https://mcdonalds.order.online/business/-5579.
What services are available at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Sonic Drive-In and Krystal, both offering convenient alternatives close to McDonald's.
What nearby places could I visit after eating at this McDonald's?
You could visit Planet Fitness for a workout, Walgreens for pharmacy needs, or Portland Wine and Spirit for drinks, all conveniently located nearby.
Are there nearby convenience stores or gas stations close to this McDonald's?
Yes, Sudden Service, Shell, MAPCO, and Circle K are nearby for fuel and convenience needs.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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