Dunkin'

3.5
170 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Portland, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
301 South Broadway, Portland, TN
37148, United States

Hours

Reviews

3.5
170 reviews
5 stars
80
4 stars
26
3 stars
4
2 stars
14
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praise friendly service, others report rudeness and poor treatment.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food or drink preparations.

Food Quality

The quality of food and drinks is inconsistent, with reports of stale donuts, cold food, and poorly made coffee.

Wait Times

Customers frequently mention long wait times in the drive-thru and for orders, leading to frustration.

Cleanliness and Stock

Concerns were raised about cleanliness and the availability of menu items, with reports of running out of donuts and other products.
  • CB
    C B
    Oct 27, 2025
    5.0
    Food is always fresh, workers are always nice. Keep up the good work! ❤️ I enjoying eating here
  • RS
    richard scurlock
    Jul 7, 2025
    5.0
    For customers. Outside guy went in and got them.
  • JB
    jimmy beck
    Jun 4, 2025
    1.0
    Took my family there sunday 6-1-25 between 11 12 clock. I seen rainbows hanging everywhere stickers. I asked the lady at the outside window what they were she said gay pride and in front of my family says do you have a problem with that. I didn't answer back or be negative to here at all just paid and drove off. She ran through the store outside chasing my car yelling don't come back. I had my family in the car I did nothing wrong and this woman chasing my family yelling don't come back. I won't and hope nobody else does either if there gonna get treated like that. 0 stars I thought you were better than Starbucks.
  • CB
    Cassie Beecher
    Apr 26, 2022
    1.0
    This is the second time I have driven from my home in Kentucky to just to come to this Dunkin and I get there and they are closed because they have a truck unloading..2nd time!! I have never heard of a business to just close down for their truck to come. Their order ahead was still on through the app and everything. All the workers were just standing outside. Very unprofessional in my opinion.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Portland, TN?

Dunkin' in Portland, TN is open Monday to Saturday from 5:00 AM to 7:00 PM and Sunday from 6:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Dunkin' offers both delivery and curbside pickup services for customer convenience.