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Arby's

4.2
(722 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
304 S Broadway Ste G, Portland, TN
37148, United States

Hours

Reviews

4.2
722 reviews
5 stars
379
4 stars
195
3 stars
93
2 stars
19
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and courteous staff, noting quick service and helpfulness.

Food Quality

While many enjoyed the food, there were several complaints about the freshness and quality, particularly regarding old oil and incorrect orders.

Cleanliness

Multiple reviews highlighted issues with cleanliness in the dining area and bathrooms, with some customers expressing disappointment.

Order Accuracy

There were several instances of incorrect orders and missing items, leading to frustration among customers.

Pricing

Customers noted that the food is considered overpriced, with some expressing that the quality does not justify the cost.
  • NW
    nicholas woodard
    4 days ago
    1.0
    The food is always cold this place has went to shit.
  • MS
    Michael. H Spiering
    Feb 14, 2026
    5.0
    If never ate at Arby's I recommend you should try IT Good food fast and friendly service
  • AH
    Amanda Hammock
    Jan 31, 2026
    5.0
    I am writing a new review. A friend wanted Arbys, so I reluctantly agreed. We got the Meat & 3. Not only eas our food correct, and tasty, the service was fabulous. I loved it so much, I went back. It was good, tasty and friendly again. So, 3rd time... excellent AGAIN. Great job Arby's on getting good people in there to make a skeptic into a fan again. God workers make ALL the difference, and it shows your peeps are good. Thank you.
  • MM
    Misty
    Jan 15, 2026
    3.0
    Everything was fine, except the oil tasted very old. The workers here were very nice.
  • SH
    Scotty Hulett
    Jan 8, 2026
    5.0
    No complaints on any aspect of my experiences anytime I go here. Y'all Gucci in my book

Brand Certified Facts from Arby's

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