Arby's

4.2
717 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
304 S Broadway Ste G, Portland, TN
37148, United States

Hours

Reviews

4.2
717 reviews
5 stars
376
4 stars
195
3 stars
92
2 stars
19
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers generally praised the friendliness and helpfulness of the staff, especially in the drive-thru.

Food Quality

Mixed reviews on food quality; while some enjoyed the freshness and taste, others reported issues with undercooked or poorly prepared items.

Cleanliness

Multiple reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.

Order Accuracy

There were several complaints about incorrect orders and missing items, indicating inconsistency in order fulfillment.

Atmosphere

Some customers noted uncomfortable temperatures inside the restaurant, affecting their dining experience.
  • SH
    Scotty Hulett
    4 days ago
    5.0
    No complaints on any aspect of my experiences anytime I go here. Y'all Gucci in my book
  • CF
    C F
    Dec 2, 2025
    5.0
    It's a little bit off I65.
  • DB
    David & Dixie Butts
    Nov 11, 2025
    5.0
    We used the drive thru, but the person who waited on us was very nice and courteous. Our order was correct and one thing I really liked was that the burger without the onions was clearly marked on it's wrapper. I didn't have to unwrap the burgers to figure out which burger belonged to which person.
  • MJ
    Melanie Jolly
    Sep 18, 2025
    5.0
    One guy working alone! But very little wait time. Hot fresh food! He deserves a gold star!
  • DP
    Desiree Palmer
    Sep 6, 2025
    1.0
    We stopped here while driving back home. When we came in, we were followed in by police officers who needed to deal with another customer in here. We went in to order our food. We waited 20 minutes before we were given a portion of our food. What we were given was already cold and while we waited for the remainder of our food (which was incorrect and the burger my son was given was still raw in the middle. We didnt realize this until he was done eating because he never said anything) one of the employees made a scene with a drive thru customer. The police came back for this situation also. A wild experience. An employee was kind enough to come out and apologize and offer us free shakes. We declined.