Business Details
2601 Highway 49 East, Pleasant View, TN
37146, United States
Certified by Dunkin' • Feb 15, 2026
(615) 746-5360
Certified by Dunkin' • Feb 15, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 15, 2026
About
Certified by Dunkin' • Feb 15, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pleasant View, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 15, 2026
Hours
Certified by Dunkin' • Feb 15, 2026
Reviews
3.6
615 reviews
5 stars
262
4 stars
119
3 stars
63
2 stars
50
1 star
121
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, rude staff, and incorrect orders, indicating a lack of training and management oversight.
Food Quality
Many reviews highlighted poor food quality, including stale donuts, cold items, and incorrect orders, leading to customer dissatisfaction.
Staff Performance
While some customers praised friendly and hardworking staff, others noted a lack of attentiveness and professionalism, suggesting inconsistent service.
Management Concerns
Several reviews pointed to management issues, including inadequate staffing and poor customer service practices, contributing to negative experiences.
- KRKyle RobidouxFeb 5, 20265.0Great service and great donuts!
- KDKristy DavisJan 24, 20261.0Waited in the drive-thru for 25 minutes at 6:00 a.m. Went inside to see if we could get our coffee that way. The girl said she was the only one working. We had to get on the road! Backed out of the drive-thru. 30 minutes of wasted time when a major storm is coming.
- BSBrandi SmykowskiJan 11, 20265.0Super fast and friendly and they were super busy. We are driving back home to WI from Disney and everything was perfect! Even the ice coffee was on point! Thank you!
- NMNicole MayoDec 24, 20251.0Frequently mess up orders and seem to not understand that requests for non-dairy milk can't be subbed with whatever they have available. Recently charged me almost $50 for 2 orders of Munchkins and a medium coffee by splitting out and charging a full extra drink for each espresso shot I requested add, then sent me into an allergic reaction by using dairy milk when I requested oat. It's just Keurig cups anyway, save your money and go to a real coffee shop that will follow your order. EDIT: The day after I left this review the manager called my home number from a personal cell phone - not the store - aggressively asking "if you got a problem with my store?" over and over until I hung up, most likely the one yelling at her poor sick daughter waiting in a booth that day. I did not turn this in to corporate, but our community can do better.
- DDDavid DavisDec 10, 20253.0just walked out of the pleasant view tn location, the young guy waiting on me was to busy vaping and hitting on the girl working with him to wait on me, vaping as he is taking my order, I just walked away, not going back
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Certified February 15, 2026Yext Knowledge Graph
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