Taco Bell

3.8
790 reviews
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Business Details

6701 Bristol Highway, Piney Flats, TN
37686, United States
(423) 391-0071
https://locations.tacobell.com/tn/piney-flats/6701-bristol-highway.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 6701 Bristol Highway in Piney Flats. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6701 Bristol Highway, Piney Flats, TN
37686, United States

Hours

Reviews

3.8
790 reviews
5 stars
354
4 stars
173
3 stars
126
2 stars
43
1 star
94

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including inedible items and incorrect orders.

Customer Service

Service quality varied significantly, with many reviews highlighting poor customer interactions and long wait times.

Cleanliness

Several customers noted cleanliness issues in the dining area and restrooms.

Order Accuracy

A recurring theme was the frequent mistakes in order fulfillment, with many customers receiving incorrect or incomplete orders.

Staff Attitude

Mixed feedback on staff attitude, with some praising friendly service while others reported rudeness and lack of attention.
  • JE
    Jason Edwards
    3 days ago
    1.0
    Im fairly certain the workers here do not know how to read an order. When was the last time anyone got their food right? If you want taco bell, go to a different one. This one need to be re-trained and bad.
  • JM
    John Meade
    Jan 2, 2026
    1.0
    Gave me the wrong order after I paid 20 dollars
  • KV
    Kristy Vannoy
    Dec 31, 2025
    2.0
    Taco meat was so wet the taco shells collapsed. Tacos half full. No hot sauce . Had to pull around I parked to eat to go inside to get hot sauce.
  • AA
    Angora Auras
    Dec 22, 2025
    1.0
    Absolutely vile. This was the “chicken” in my burrito. Does this look good to you? It’s rock hard. Never eating here again. I feel sick now after the 1 bite I took. Unfortunately I ate a bite…. Debating on throwing it up. Fee like I’m going to get an unknown disease from this garbage. It literally doesn’t look or feel like food for humans. It is ROCK hard. And it is black and looks moldy. This is disgusting beyond belief. It’s in my fridge now and taking it to report it. This place is VILE. I genuinely cannot believe Taco Bell is charging restaurants prices for food that zombies eat. This is nasty beyond belief.
  • AW
    Ashley W
    Dec 19, 2025
    1.0
    It’s frustrating that restaurants continue to use the excuse of having new hires who don’t yet know how to prepare the food correctly, while expecting customers to drive back to have orders fixed. Training employees and ensuring orders are made correctly the first time is the responsibility of the restaurant, not the customer. When people pay for a meal, they expect it to be prepared properly. If employees were in the same situation, they would expect no different. Unfortunately, it’s getting to the point where dining out no longer guarantees a correct order, which takes away from the experience.
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Frequently Asked Questions About Taco Bell

What are the operating hours of the Taco Bell at 6701 Bristol Highway, Piney Flats?

Taco Bell at 6701 Bristol Highway is open daily from 9:00 AM to 2:00 AM.

Does this Taco Bell location offer drive-thru service?

Yes, there is a drive-thru available at this Taco Bell location with the same hours of 9:00 AM to 2:00 AM daily.