McDonald's

3.4
1009 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
480 North Main St US Hwy 127, Pikeville, TN
37367, United States

Hours

Reviews

3.4
1,009 reviews
5 stars
313
4 stars
221
3 stars
217
2 stars
81
1 star
177

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect modifications.

Service Speed

Customers consistently noted slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

The quality of food was inconsistent, with complaints about cold, old, or improperly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues in the restaurant, including dirty tables and unsanitary conditions.

Staff Attitude

While some customers praised friendly staff, others reported rude or unhelpful behavior from employees.
  • MC
    Matthew Cox
    1 day ago
    3.0
    Not ever open on time
  • SS
    Solo
    Nov 3, 2025
    4.0
    Very enjoyable esp the young man who brought us our order. We were the only ones dining in this morning Silas was amazing 🤩
  • BW
    Buzzard Luck woman
    Oct 29, 2025
    3.0
    Food taste, & how it's prepared &packaged are never consistent. All though, during the day the staff are extremely friendly & attentive. ✌️😁
  • SS
    Stella Shetters
    Oct 26, 2025
    1.0
    Didn't get some of my things,no napkins, no sauce,food was cold,chicken nuggets was hard and cold,frys was old and I won't a bottle of water and they gave me a cup of water.
  • TA
    Tracy Asberry
    Oct 3, 2025
    1.0
    If I could give it a 0 star, I would. Their food is good. Don't get me wrong, but they always mess up my order when I ask for no vegetables or anything on my mchicken. I get the chicken and every single vegetable that it comes with. There's no way I ordered a mchicken with no vegetables and they put it on there. Their service is always awful and the atmosphere is always a mess.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Pikeville, TN?

McDonald's in Pikeville, TN is open daily for dining from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 4:00 AM until midnight (12:00 AM).