Brand Certified
McDonald's
3.4(1020 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
480 North Main St US Hwy 127, Pikeville, TN
37367, United States
Certified by McDonald's • Mar 01, 2026
(423) 447-3300
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,020 reviews
5 stars
317
4 stars
222
3 stars
219
2 stars
81
1 star
181
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly in the drive-thru, with long wait times and delays in order fulfillment.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Several customers noted cleanliness issues in the restaurant, including dirty tables and unsanitary conditions in the kitchen.
Staff Attitude
While some staff were described as friendly, there were numerous complaints about rude or unhelpful employees, particularly during busy times.
Food Quality
The quality of food was inconsistent, with reports of cold or old food being served, impacting overall customer satisfaction.
- KMKimberly Morris3 days ago1.0Ate there yesterday. No onion slivers. Nothing stocked by drink machine. No napkins. Forgot the mix for shake machine so no shakes. No hot mustard sauce for nuggets. Looks like this would be a great place for a McDonald’s. Workers were high forgetting to bring out meals that were ready. No tables were clean. Trash run out in the floor. LAN sakes.
- RJRyan Jordan5 days ago1.0Terrible service. Always short staffed. Always surprised that they have customers at the counter. Often times the employees are arguing with each other in front of customers. It’s very awkward.
- RSRaquel SeoaneFeb 19, 20265.0Best employees ever! I travel along for work. This is the best McDonald's I have ever visited. Staff in early morning shift are the best!!!
- NKNicole KilgoreFeb 19, 20265.0Haven't been to McDonald's for breakfast in quite some time. Today's visit has made me want to come back again!!!! Food was delicious, made correctly and service was fast and great! I live in Dunlap but will drive back over here again for breakfast 😊. Great job Pikeville
- KKKris KnuppFeb 14, 20261.0Would not eat at this McDonald's ever again! Probably not at any McDonald's ever again. Besides having hair on my wrapper of my burger. My younger daughter and I both got food poisoning from their cheeseburgers. Drive through did take forever to answer when I pulled up also. Thought maybe I was at the wrong spot. Never again.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's in Pikeville, TN?
McDonald's in Pikeville, TN is open daily for dining from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 4:00 AM until midnight (12:00 AM).
Can I order McDonald's food for delivery in Pikeville, TN?
Yes, delivery is available daily from 5:00 AM to 10:30 PM. You can order online through their delivery website.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is available at this location.
Which payment methods are accepted at McDonald's in Pikeville?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's mobile app for easier ordering?
Yes, you can use the McDonald's App available on both Apple App Store and Google Play to order easily.
What nearby attractions can I visit before or after dining at McDonald's?
Fall Creek Falls, a national park offering active outdoor experiences, is nearby and a great place to visit.
Are there convenient gas stations near this McDonald's for travelers?
Yes, several gas stations including Shell, Exxon, Sunoco, and Pikeville Tobacco and Gas are close by for refueling or convenience needs.
What other dining options are nearby if I want to explore more variety?
Nearby restaurants include Pizza King, Pikeville Family Restaurant, The Butter Dish, Pizza Inn, and Taco Bell for different cuisines.
Does this McDonald's location offer WiFi and mobile ordering services?
Yes, McDonald's in Pikeville offers WiFi, mobile ordering, gift cards, and mobile offers to customers.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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