The Moonshine Mountain Cookie story began in 1988 in Knoxville, TN. There are 3 locations in Knoxville and our newest store is now open in Pigeon Forge.
Our distinctly delicious gourmet cookies are handcrafted in small batches using only real butter & the finest ingredients to insure your complete satisfaction. Some of our special recipes even include a splash of original Tennessee moonshine! (no worries, the alcohol bakes out making it safe for everyone). We also make our own premium, hand scooped ice cream. Utilizing a local dairy farm for fresh, quality ice cream mix insures that our ice cream is rich and super creamy!
Located next to Mellow Mushroom on the Parkway in Pigeon Forge - come try our local, artisan desserts today!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.