Business Details
About
Pizza RestaurantBar & Grill
Our owner is a trained and certified pizzaiolo from the Scuola Italiana Pizzaioli out of Naples, Italy, the oldest pizza school in the world. He earned his certification in their "pizza classica" course. The class wasn't taught on how to properly assemble a pizza, how to operate ovens, or how to throw pizza dough in the air.
Location
West by God CoalFired Pizza
137 E Wears Valley Rd, Pigeon Forge, TN
37863, United States
Hours
Reviews
4.6
1,291 reviews
5 stars
1,075
4 stars
101
3 stars
42
2 stars
23
1 star
50
What are people saying?
AI-generated from recent customer reviews
Food Quality
Overall, customers praised the pizza for its delicious taste, with many highlighting the coal-fired cooking method and unique toppings.
Customer Service
While many reviews commended the friendly and helpful staff, there were several instances of poor service, including long wait times and incorrect orders.
Atmosphere
The atmosphere was generally described as fun and inviting, with features like axe throwing and live music, although some noted issues with noise levels.
Pricing Concerns
Several customers felt that the prices were high relative to the portion sizes and quality, particularly for takeout orders.
Mixed Experiences
While many had positive experiences, there were notable complaints about inconsistent food quality and service, indicating a need for improvement.
- GJGARY JUSTAK6 days ago4.0Everything was great except the live music was a little too loud for me. Maybe I'm just old but couldn't even talk to my wife or the waitress. The pizza was great. The service exceptional. just a little loud for my likes.
- SHSam HarrisNov 11, 20252.0Waiter was not attentive. He failed to get my drink when there were only 4 other tables of customers in the restaurant and still tried to charge me for it. Portion size of the pepperoni rolls were sad. Unfortunately, the bad service ruined our experience.
- KHKelsey HarrisNov 11, 20252.0The pizza was good, however what we’ll remember is the service. We walked into a relatively empty restaurant on a week night and didn’t get seated for 5 minutes. We ordered a drink that we never received, but were charged for, and had to ask for it to be removed. I ordered the pepperoni rolls for my toddlers to share and was very disappointed in the size for the price. The whole experience just left us feeling kinda ripped off. We will check out other spots next time we’re in the area.
- LSLydia SondermanNov 7, 20255.0Came down for a mini vacation and was craving pizza. Found this place and 100% we will be back. Appetizers were good, pizza was equally delicious, and the beer wall was such a fun concept. We came on a Friday night so there was live music as well. It was kinda quiet which we liked but we also hope this place is hoppin’ cause it so deserves it. 10/10 would recommend and we will definitely be back next time we are around.
- MMMNov 4, 20255.0Fantastic food. We did a to go order and they forgot to add one of our toppings we got charged for. They offered us to come back the next day and remake the pizza and throw some axes entirely free of charge. Some of the best customer service out there, I believe the person I spoke to was Ryan. We decided not to take them up on their offer because we felt bad taking so much over such a little mistake. We will definitely return when coming back.
Frequently Asked Questions About West by God CoalFired Pizza
What type of cuisine does West by God CoalFired Pizza offer?
West by God CoalFired Pizza offers authentic Italian-style pizza, with the owner being a certified pizzaiolo trained in Naples, Italy.
What are the operating hours of West by God CoalFired Pizza?
The restaurant is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Where is West by God CoalFired Pizza located?
It is located at 137 E Wears Valley Rd, STE 2, Pigeon Forge, TN 37863, USA.
What payment methods are accepted at West by God CoalFired Pizza?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does West by God CoalFired Pizza offer dine-in and takeout services?
Yes, the restaurant offers both dine-in and takeout options.
Are there any special events or weekly specials at West by God CoalFired Pizza?
Yes, you can check the website for weekly specials and events at https://www.westbygodpizza.com/events.
What is the contact phone number and email for West by God CoalFired Pizza?
You can call them at +1 865-366-4555 or email at throwaxes@countryroadsaxeco.com.
What are some nearby attractions or places of interest customers can visit near West by God CoalFired Pizza?
Nearby attractions include the Tennessee Bible Museum, Hulk Hogan’s Wrestling Shop, and the Tanger Factory Outlet Center, which are great for exploring before or after your meal.
Is West by God CoalFired Pizza close to any entertainment or activity venues?
Yes, it is near Country Roads Axe Co. for axe throwing and Steven Best's Smoky Mountain Theater for live shows, ideal for combining dining with entertainment.
How can visitors planning a trip make use of nearby services when visiting West by God CoalFired Pizza?
Visitors can rent vehicles from Pigeon Forge Auto Rentals or UTVs and dune buggies from ExoRent, making it convenient to explore Pigeon Forge along with dining at the restaurant.