Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
2,172 reviews
5 stars
776
4 stars
509
3 stars
314
2 stars
123
1 star
450
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted dirty dining areas and unsanitary conditions, including dirty tables and bathrooms.
Service Speed
Customers frequently complained about extremely slow service, with long wait times in both the drive-thru and inside the restaurant.
Customer Service
Numerous reviews mentioned poor customer service, including rude staff and lack of attention to customers' needs.
Food Quality
Several customers reported receiving cold or improperly prepared food, including raw items and incorrect orders.
Operational Issues
Customers experienced issues with the restaurant being closed during posted hours and unresponsive staff.
- PCPhoebe Czajkowski3 days ago1.0We waited in line for 50 minutes. They only took 1 car at a time and it took about 20 minutes per car. When we got our food and went back to our hotel room, we found out that there was plastic in the nuggets. Don't recommend it late at night.
- NSNicole StoopsDec 29, 20251.0If you want fast friendly service, don't go here. At around 3:50pm on 12/29/25 we went to this location. Not only were we not greeted upon walk in. We also were ignored while standing in line waiting to order. Another customer walked in and they immediately checked on them even though we were there first. We will not be back.
- JPJullian PateDec 27, 20253.0I order a carry-out order and I go to walk inside and it’s locked after knocking the lady mopping decided to look at us then walk and hide then after 10 minutes tells us we have to go through the drive through so we have to call a car but the man at the window was respectful about it
- HVHeather VinsonDec 27, 20251.0Waited 20 minutes in the drive thru, and no one ever took our order . Sooo we went inside and there's a line wrapped outside and a line wrapped inside. Stood in line for a other 30 mins then finally we were the next to order and we legit waited 15 minutes before asking hello can we order? I get it ..y'all are busy. But completely ignoring people in the drive thru .... As well as inside the. Having 3 people working on JUST fries alone???? What??!!! HEY HIGHER UPS YALL NEED TO COME ON DOWN TO THIS LOCATION AND PROPERLY TRAIN THESE WORKERS ON HOW TO KEEP THE FLOW GOING.... 3 PEEPS ON FRIES?????!!!!! REALLY???? UGH!!!! SUPER ANNOYED!!!!
- LLLydiaDec 23, 20251.0The service was ABSOLUTELY AWFUL. It clearly states that the establishment closes at 1a.m and I drove here at 11:58p.m when I drove through the drive through, despite seeing staff inside, they proceeded to complete ignore my car even when I tried to get their attention. This is highly unacceptable.
Frequently Asked Questions About Wendy's
Is Pigeon Forge Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-thru in Pigeon Forge?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does the Pigeon Forge Wendy's serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit, classic sandwiches, coffee, and sides.
Is delivery available from Wendy's in Pigeon Forge?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
How can I provide feedback or contact the Pigeon Forge Wendy's?
You can contact the Customer Care team via Wendy's Contact page or call (865) 365-0880 directly for this location.
Where can I find Wendy's menu and pricing for the Pigeon Forge location?
Menu and pricing can be viewed on order.wendys.com or through the Wendy's mobile app after selecting the Pigeon Forge location.
What payment methods are accepted at Wendy's in Pigeon Forge?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Are gift cards available at this Wendy's location?
Yes, Wendy's gift cards can be purchased in-restaurant, from retailers, or online at the Wendy's gift card portal.
Which nearby fast food restaurants can I visit near Wendy's on Parkway, Pigeon Forge?
Nearby fast food options include Arby's, Long John Silver's, and Burger King, offering variety if you're exploring different quick dining choices.
What hotels are nearby Wendy's on Parkway for guests who want a quick meal?
Close hotels include Briarstone Inn, Motel 6 Pigeon Forge Parkway, Super 8 by Wyndham Pigeon Forge Dollywood Lane, and La Quinta Inn & Suites by Wyndham Pigeon Forge-Dollywood, convenient for a quick meal visit.
Are there dessert or ice cream shops near Wendy's in Pigeon Forge?
Yes, Baskin-Robbins, Marble Slab Creamery, and Great American Cookies are nearby for sweet treats before or after your Wendy's meal.