Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
2,146 reviews
5 stars
768
4 stars
507
3 stars
310
2 stars
122
1 star
439
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, often waiting long periods in line without receiving their orders.
Food Quality
Many reviews highlighted issues with food quality, including incorrect orders, stale items, and poorly prepared meals.
Customer Service
Numerous complaints were made about rude or unhelpful staff, with some customers feeling ignored or disrespected.
Cleanliness
The restaurant was described as dirty and in need of renovations, with reports of messy tables and unsanitary conditions.
Operational Issues
Customers experienced problems with the restaurant's hours, including locked doors during business hours and unresponsive staff.
- KSKasidy Smeelink3 days ago1.0Manager working the drive through was horrible. She had the nastiest attitude. Handed me a cup soaked in soda, when I asked for a napkin she said she didn’t have any. She proceeded to hand me a used paper towel and got mad when I didn’t want to use it. While I was waiting on my second order she went on complaining about me with the window open.
- ARAlex Rodrigo3 days ago1.0The customer service was horrible and gave so much attitude to us. I was trying to order and they kept acting like i was ordering the whole menu when i only ordered 4 meals. They did get the food right but my only complain was whoever was in the drive through and they gotta learn how to actually serve because you choose that job so actually do it. You can quit anytime you want so you choose to stay there if you hate your job then quit it’s not hard. i asked for 3 stars because they forgot it and she signed and she gave me the whole pack of straws with attitude like hello. anyways the other girl was nice and made our food right but the drive through girl needs to quit if she hate her job that much.
- EMErnest McMahanNov 5, 20251.0Got my order halfway right, then the rest of the order was so cold that one would figure that they would throw the food away after so long so it didn't harm others, but I guess wendy's has fell so far to where they just hand people cold food that's been sitting for so long. Taught me not to waste twelve bucks for a meal Anymore at wendy's
- VMViolet Ernest McMahanNov 5, 20251.0From a local's perspective... DO NOT EAT HERE!! Food was cold and you could tell it had been sitting for a while because the bun was rock solid.. fries were chewy and the lady at the window was extremely rude!! CASHIER: MARY #3121 11/05/2025 @ 7:43 PM!! No one is forcing you to work there!! If you are unhappy and have no desire to do your job correctly... DO EVERYONE A FAVOR AND FIND A JOB SOMEWHERE ELSE!!
- SSSawyerOct 30, 20251.0About to head home, decided to grab a quick burger and fries before hitting the road. Cashier was very friendly and talkative but food was terrible. We tried to eat the food since it was quite expensive and traffic was a pain to go back but none of us could finish the food. The burgers were cold, the cheese wasn’t even melted. The onions were so hard you couldn’t bite through them. The overall taste was terrible, like they had sat out for awhile. Fries were cold and stale. The only good thing were the nuggets because they had to make them fresh. I would not recommended this Wendy’s at all.
Frequently Asked Questions About Wendy's
Is Pigeon Forge Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pigeon Forge, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pigeon Forge, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (865) 365-0880.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Pigeon Forge Wendy’s serve breakfast?
Yes, this Wendy’s location in Pigeon Forge, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru in Pigeon Forge?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does the Pigeon Forge Wendy's serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit, classic sandwiches, coffee, and sides.
Is delivery available from Wendy's in Pigeon Forge?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
How can I provide feedback or contact the Pigeon Forge Wendy's?
You can contact the Customer Care team via Wendy's Contact page or call (865) 365-0880 directly for this location.
Where can I find Wendy's menu and pricing for the Pigeon Forge location?
Menu and pricing can be viewed on order.wendys.com or through the Wendy's mobile app after selecting the Pigeon Forge location.
What payment methods are accepted at Wendy's in Pigeon Forge?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Are gift cards available at this Wendy's location?
Yes, Wendy's gift cards can be purchased in-restaurant, from retailers, or online at the Wendy's gift card portal.
Which nearby fast food restaurants can I visit near Wendy's on Parkway, Pigeon Forge?
Nearby fast food options include Arby's, Long John Silver's, and Burger King, offering variety if you're exploring different quick dining choices.
What hotels are nearby Wendy's on Parkway for guests who want a quick meal?
Close hotels include Briarstone Inn, Motel 6 Pigeon Forge Parkway, Super 8 by Wyndham Pigeon Forge Dollywood Lane, and La Quinta Inn & Suites by Wyndham Pigeon Forge-Dollywood, convenient for a quick meal visit.
Are there dessert or ice cream shops near Wendy's in Pigeon Forge?
Yes, Baskin-Robbins, Marble Slab Creamery, and Great American Cookies are nearby for sweet treats before or after your Wendy's meal.