Taco Bell

3.7
2809 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3310 Parkway in Pigeon Forge. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3310 Parkway, Pigeon Forge, TN
37863, United States

Hours

Reviews

3.7
2,809 reviews
5 stars
1,136
4 stars
620
3 stars
435
2 stars
184
1 star
434

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and bathrooms.

Service Speed

Customers consistently reported long wait times, often exceeding 30 minutes, with some experiencing delays of over an hour.

Order Accuracy

A significant number of reviews mentioned incorrect orders and missing items, indicating a pattern of order fulfillment issues.

Customer Service

Feedback on staff behavior was mixed, with some praising friendly employees while others reported rude or dismissive interactions.

Food Quality

Several customers noted that food was often cold, poorly prepared, or not up to standard, contributing to dissatisfaction.
  • AJ
    Amanda June
    Jan 4, 2026
    2.0
    Slow. None of the employees acknowledge anyone who comes inside or to the counter. No handwashing in between handling money and putting on new gloves. Dirty.
  • BH
    Bryan Hurtado
    Dec 27, 2025
    1.0
    This was one of the worst Taco Bell experiences I’ve had. The restaurant was extremely dirty — trash was overflowing, tables were filthy, and nothing looked like it had been cleaned in a long time. Employees did not clean the dining area or take out the trash, even though the mess was obvious. On top of that, basic items were not restocked, which made the experience even more frustrating. A restaurant should at least meet basic cleanliness standards, and this location completely missed the mark. I won’t be returning unless major improvements are made.
  • JP
    Jullian Pate
    Dec 27, 2025
    3.0
    I ordered a cheesy double beef burrito with guacamole and found there was none on it after they told me there was none left they gave me a sad excuse of a 1.15 guacamole cup but it was packed so I understand to a degree
  • CE
    C. edwards
    Dec 22, 2025
    3.0
    Food ok; bathroom needed some cleaning; they got only 1 item wrong (they put sour cream on nachos - ticket clearly states no sour cream) one person helped a customer with a problem but didn't replace his gloves, he just started handling food after touching unsanitary surfaces.
  • BB
    Bon Bye
    Dec 15, 2025
    1.0
    This was the worst service I have ever had. They had us waiting in line for a long time. There was a boy doing order who was very slow. He looked like he was ready to fall asleep . No ambition at all. After waiting for a long time in line a ride girl told us that she couldn't take our order and that we had to do it on machine. We just walked out. Others also. These taco bell employees need some lessons on proper management! Can't believe this taco bell stays open.

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 3310 Parkway, Pigeon Forge?

Taco Bell is open daily from 9:00 AM to 1:00 AM, including the drive-through.

Does Taco Bell at this location offer drive-through service?

Yes, this Taco Bell location has a drive-through open from 9:00 AM to 1:00 AM every day.