Taco Bell

3.1
1501 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 206 Wears Valley Road in Pigeon Forge. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
206 Wears Valley Road, Pigeon Forge, TN
37863, United States

Hours

Reviews

3.1
1,501 reviews
5 stars
466
4 stars
274
3 stars
206
2 stars
115
1 star
440

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive staff, with many customers expressing frustration over poor service and management.

Food Quality

Many customers reported unsatisfactory food quality, including incorrect orders, cold items, and missing ingredients.

Long Wait Times

Multiple reviews mentioned excessively long wait times both in the drive-thru and for online orders, contributing to a negative experience.

Cleanliness

Several customers noted a dirty and unkempt dining area, which detracted from their overall experience.

Staff Attitude

While some staff were praised for their friendliness, many reviews indicated a general lack of professionalism and poor attitudes among employees.
  • CC
    Cheap Chuck
    6 days ago
    1.0
    Very skimpy bowls!! I will not go back!!!
  • TV
    Troy Venable
    Dec 30, 2025
    1.0
    6pm the dining room was blocked off, the staff was just rude as hell, no hot sauce, stated they were out of certain items. Probably because they were to lazy to cook. Worst Taco Bell I've ever heard of. They acted like it was a privilege to get our food. 2 different people just walked out due to their attitude.
  • IM
    Isabella Marie
    Dec 28, 2025
    1.0
    Waited In line and staff were not very welcoming and told us they were out of about 40% of the stuff we wanted. Then we nicely asked if they can put extra seasoning on the fries and the girl was being rude (they barely seasoned any of the nacho fries). They were also extremely cold as if they didn’t care to cook them but made the nacho sauce scolding hot and fried out our tongues. Not gonna be coming back here while staying in this location for vacation…
  • JW
    Jennifer Williams
    Dec 18, 2025
    1.0
    Staff wanted to argue an online order that was paid for and then make the accusation that it was ordered at a different Taco Bell, with receipt in hand & PROOF of the correct Taco Bell and physically having to go in (drive thru employee, inside employee + manager) wanted to dispute and not honor the order, rude, customer service =non existent, quality of food terrible. Drive thru visit prior, the first thing I heard a laundry list of things they were OUT of and what they couldn't serve, nothing else was said like I'm supposed to drive away, but I ordered online & had to wait for the list to end before I told them I was there to pick up an order! There is zero excuse for the poor attitudes, lack of responsibility, an employee or manager inciting customers over a $15 order; being close to my office (convenient) regardless- I will never return.
  • MS
    Michael P (speedracer305)
    Dec 18, 2025
    1.0
    Ignored our order. Ignored the re-order. Got it wrong on top of all that. They were pretty rude, even the manager. Entire team should be replaced with a new crew.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Pigeon Forge?

The drive-through is open daily from 10:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

Where is Taco Bell located in Pigeon Forge?

Taco Bell is located at 206 Wears Valley Road, Pigeon Forge, TN 37863, at the Exxon Station.