Taco Bell

3.2
1492 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 206 Wears Valley Road in Pigeon Forge. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
206 Wears Valley Road, Pigeon Forge, TN
37863, United States

Hours

Reviews

3.2
1,492 reviews
5 stars
466
4 stars
274
3 stars
204
2 stars
115
1 star
433

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported that the food was stale, poorly prepared, or incorrect, with many items missing key ingredients.

Customer Service

Service was frequently described as rude and unhelpful, with several customers experiencing issues with order accuracy and staff attitudes.

Cleanliness

The dining area was often noted as dirty and poorly maintained, contributing to a negative atmosphere.

Speed of Service

Many reviews highlighted slow service times, particularly in the drive-thru, with long waits reported even during off-peak hours.

Management Issues

Several customers expressed dissatisfaction with management, citing poor handling of complaints and overall operational inefficiency.
  • CD
    Camren Dodge
    2 days ago
    1.0
    This place and the people working there are terrible.
  • IA
    iamthespid Alt
    Oct 30, 2025
    1.0
    I ordered an Uber along with my wife and she forgot to put no sour cream. When we called they told us they werent going to make it without sour cream and that it wasn’t an option despite waiting on a dasher. I worked with Taco Bell for 4 and a half years and worked as a General Manager, and I can tell you they absolutely can make it without sour cream if a dasher has yet to pick up the order. It’s against store and company policy, and I am utterly disappointed with their behavior. It did not help that after the initial call the calls went straight to voicemail. Disrespectful and belligerent employees.
  • CC
    Caleb Cupp
    Oct 24, 2025
    1.0
    We were immediately hit in the face with the smell of a porta potty, and gross atmosphere and lobby. The food was absolutely awful, crunchwrap was hard and wrapped terribly. Everything was very liquidy and oozing out. There was the smallest little piece or two beef in our burrito on one side of it. Everything tastes very stale and old I would never recommend eating here.
  • AA
    A-aron
    Oct 16, 2025
    1.0
    Absolute garbage service, we did dine-in and during our duration of eating inside, every person that ordered after us had returned to the desk due to something being incorrect on their order. We had multiple things wrong with our order as well. Nacho fries were just normal fries with little to no nacho seasoning on them, a nachos cheesy Gordita crunch was missing the sauce and we were given a normal taco instead of a crispy cantina chicken taco. A sign at the entrance states you are not allowed to record staff, I wonder why…
  • GR
    Glinda Ruff
    Oct 14, 2025
    1.0
    This place is terrible! Employees are slow and have terrible attitudes, no matter when you go. It's a disgrace and should be shut down!

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Pigeon Forge?

The drive-through is open daily from 10:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

Where is Taco Bell located in Pigeon Forge?

Taco Bell is located at 206 Wears Valley Road, Pigeon Forge, TN 37863, at the Exxon Station.