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Subway

4.0
(449 reviews)

Business Details

3536 Parkway, Pigeon Forge, TN
37863, United States
(865) 428-7700
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Pigeon Forge Subway® Restaurant at 3536 Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3536 Parkway, Pigeon Forge, TN
37863, United States

Hours

Reviews

4.0
449 reviews
5 stars
243
4 stars
100
3 stars
41
2 stars
14
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude and dismissive.

Cleanliness

Many customers noted that the location is clean and well-maintained, contributing positively to their dining experience.

Food Quality

The food is generally described as fresh and well-prepared, although there are occasional complaints about specific orders being poorly made.

Staffing Issues

Several reviews mention that the location is often short-staffed, leading to slow service and customer frustration.

Negative Experiences

A number of reviews highlight severe negative experiences, including rude behavior from staff and issues with order accuracy.
  • SS
    Sebastian
    Feb 2, 2026
    1.0
    This horrible corporation does not deserve business. They do not care about their customers.
  • HH
    HeLa
    Dec 16, 2025
    5.0
    The two ladies working at 12:45pm on Tuesday December 16th were so polite and kind ! The one making my order made it exactly how I wanted it and answered every question I had. She didn’t rush me or treat me like an idiot for taking time to pick out what I wanted. Very patient compared to my usual experience at the Subway back home. This was also the cleanest Subway I had ever been to, the food looked SO FRESH I wish I took a picture. The woman ringing me up asked me if I wanted to make it a combo with chips and a drink which actually saved me some money, so kind of her. This is the customer service we want from a Subway, these ladies are doing a really great job, GIVE THEM A RAISE SUBWAY !!!!
  • JR
    Jason Romines
    Dec 1, 2025
    5.0
    The little lady that served Mr was amazing.
  • LL
    luca
    Nov 25, 2025
    5.0
    A wonderful lady named Reagan made our sandwiches and she was so kind!
  • MA
    Micah Anderson
    Oct 20, 2025
    5.0
    The women working the front were very pleasant and the sandwiches we spot on.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Pigeon Forge?

The Subway restaurant is located at 3536 Parkway, Suite 8, Wynn's Mountain Village, Pigeon Forge, TN 37863.

What are the opening hours of Subway in Wynn's Mountain Village?

Subway is open from 9:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 9:00 AM to 11:00 PM on Friday and Saturday.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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