Subway

3.8
635 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Pigeon Forge Subway® Restaurant at 2586 Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2586 Parkway, Pigeon Forge, TN
37863, United States

Hours

Reviews

3.8
635 reviews
5 stars
311
4 stars
124
3 stars
83
2 stars
23
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Order Accuracy

Numerous complaints about incorrect orders and missing items, with some customers receiving completely wrong sandwiches.

Cleanliness

Several reviews mentioned unsanitary conditions, including sightings of cockroaches and poor food handling practices.

Staffing Issues

Frequent mentions of being understaffed, resulting in long wait times and overwhelmed employees.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others found the food stale or poorly prepared.
  • BM
    Bruce Montreuil
    3 days ago
    4.0
    Food was good
  • EE
    Everett
    Oct 29, 2025
    1.0
    Go to any other Subway than this location...The absolute WORST!...I'm a local and won't be back
  • SA
    Skylar Ann
    Oct 24, 2025
    1.0
    Very very pissed at how the 2 lady's working tonight made our sandwiches. First one can't hear worth a crap and decided what cheese my husband wanted FOR HIM without even asking. THEN apparently extra means less than normal. Not to mention the fact she skipped the dressing he wanted and didn't care to fix it. As we were going to leave one of them decided to lay overtop of the meat and play on her phone, how unsanitary 🤢 we will NOT be coming back here, which sucks because we live here. We are NOT tourists. I will say the man that works here, is AMAZING, always listens and actually gives extra when asked. These ladies however need to be retrained !!!!
  • JJ
    Juliabear228
    Oct 18, 2025
    5.0
    The people working, work very hard and work as a team, they are very patient and kind. Food was great!!
  • CR
    cathy Richmond
    Oct 14, 2025
    1.0
    My son and I visited this subway on Sunday October 12 around 10 pm. They were very busy with little help. Took about 49 minutes to get our sandwiches. When we paid it added a tip in to the receipt. We were not tipping cause of the long wait. Cindy was very rude and said she couldn’t reverse the charge. We were told to call the manager on Monday, we did several times left messages never received the courtesy of a call back. Stay away drive a little farther for better service.

Frequently Asked Questions About Subway

What types of meals does Subway at 2586 Parkway serve?

Subway serves breakfast, lunch, and dinner with a variety of sandwiches, wraps, and salads.

Can I order Subway online or get delivery from this location?

Yes, you can order online, use the app for quick ordering, choose in-store pickup, curbside pickup, or get delivery.