Subway

Reviews

• AB

  Alexis Piero Balbin Brucil

  3 days ago
  1.0
  Terrible attention, I came early now to buy and the girl's attention was very bad, the bread was not fresh, let's not talk about the vegetables that were all already brown, a very bad experience ..!
• UM

  Utsav Mandhana

  Oct 27, 2025
  1.0
  Terrible subway place to go to! Only the one lady that was on shift was good and okay when I went there around 4:30 today, 10/26/2025! After making my sub, the lady put it by the counter/cash register and started making other people’s order and just then the other employee walked in store. It took her a good minute or two to come help me. I told her I wanted two cookies, she didn’t hear and said “that’s it?” And I repeated again politely, “can I get one raspberry and one double chocolate cookie pls.” And she didn’t hear again haha. That was two times, then she got lost again and asked me again, I repeated nicely AGAIN, and then she goes to get the cookies out and says “which one was it again?” LOL what are you guys on? You cannot remember the name of TWO COOKIES after it was politely repeated at least 3-4 TIMES!? I calmly still told her which one I want with a smile and she took so long to heat Up my cookies. I work in hospitality, customer service and sales business myself so I know how things can get, but this was absolutely horrendous kind of service you can ever GIVE YOUR CUSTOMER! if you can’t manage to be nice don’t work in social jobs. She had no sense of accountability, didn’t apologize, wasn’t any nice and yeah. Shouldn’t have came to this place today, lol. It’s like they’re doing the hardest jobs, and doing us a HUGE FAVOR! Food was not good coz I found a hair in it so lol.
• JS

  Joslyn Smith

  Oct 4, 2025
  1.0
  No one answers the damn phone
• MM

  Matt Mcmillian

  Sep 11, 2025
  1.0
  Food was horrible. I eat at subway often but this was nasty!!!!
• TS

  Tron Swanson

  Sep 10, 2025
  1.0
  This my first ever complaint for any experience. On separate occasions I have had the employee making my food have earbuds in, talking on the phone, while not being able to hear me across the counter and continuing their phone conversation. I’ve had employees shrug their shoulders and say they were out of common toppings, including salt. This last occasion I was denied the ability to participate in a promotion because the employee incorrectly scanned a coupon. The only response from the staff was shrugging of shoulders and staring blankly. I wouldn’t say the location is unwelcoming, I’d say you feel disdain from the staff for being in the store. Again, I’ve never complained about an item or event, but the level of rudeness at this location is intolerable. 2540 Veterans Blvd, Pigeon Forge, TN 37863

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