Five Guys

4.3
2347 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2526 Parkway in Pigeon Forge is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2526 Parkway, Pigeon Forge, TN
37863, United States

Hours

Reviews

4.3
2,347 reviews
5 stars
1,455
4 stars
509
3 stars
205
2 stars
80
1 star
98

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, although some noted inconsistencies in preparation and seasoning.

Pricing

Many customers felt that the prices were high for fast food, with several reviews mentioning that the cost did not match their expectations for value.

Service

Service quality varied; while some customers highlighted friendly and efficient staff, others reported issues with understaffing and slow service.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some customers noting clean environments while others pointed out dirty tables and restrooms.

Atmosphere

The restaurant was described as having a pleasant atmosphere with ample seating, contributing to a generally positive dining experience.
  • CA
    C Allen
    5 days ago
    5.0
    Wonderful cheeseburgers! Fried were just as good. The burger was juicy and flavorful and sooo big. Neither one of us could eat it all.
  • KC
    Kiwi Carter
    5 days ago
    5.0
    Friendly and fast service. Food cooked perfectly.
  • AN
    April Newcomb
    Nov 14, 2025
    5.0
    You won't leave hungry!! Best burgers with just about anything you could want on them.... And we inhaled those fresh cut fries. Staff was super friendly and hard working.
  • DW
    Dustin West
    Nov 12, 2025
    5.0
    I am being honest when I say this but some of the best burgers and fries around the area.The staff is always welcoming and friendly and it has a relaxed atmosphere.I have been to this location about three or four times and I will definitely be back.
  • TH
    Thomas Horne
    Nov 12, 2025
    5.0
    We arrived after a huge rush and you could see the crew was depleted. However, I believe this was a lead or manager that took our order and he was exhausted but friendly and attentive to everyone walking in. The team was friendly and prompt and food was hot and on point. The tables were cleaned and everything was good.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.