Dunkin'

3.6
1679 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pigeon Forge, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2209 Parkway, Pigeon Forge, TN
37863, United States

Hours

Reviews

3.6
1,679 reviews
5 stars
766
4 stars
298
3 stars
170
2 stars
122
1 star
323

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and polite, contributing positively to their experience.

Service Speed

There were mixed reviews on service speed, with some customers experiencing quick service while others reported long wait times and inefficiencies.

Product Availability

Several customers expressed disappointment with the lack of available donuts and food items during their visits.

Customer Service Issues

Multiple reviews highlighted poor customer service experiences, including rude staff and incorrect orders.

Cleanliness

The location was frequently noted for being clean and well-maintained, enhancing the overall customer experience.
  • TS
    Tomsr Smith
    Nov 1, 2025
    4.0
    Staff was extremely friendly and polite.
  • TE
    Tony Edens
    Oct 31, 2025
    5.0
    I wanted the Halloween bucket. They had it. I'm happy.
  • KK
    Kenny
    Oct 24, 2025
    1.0
    Very few donuts and out of any that had filling in them. It was 9:30 in the morning and seems like they weren't concerned about putting out more
  • MC
    Mary C
    Oct 13, 2025
    5.0
    The staff was so friendly and great!!!!
  • CB
    Craig Brophy
    Sep 7, 2025
    5.0
    Just another Dunking donut shop. The staff is friendly and efficient. They will get you in and out quickly. Order inside via the app or through the drive up.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Pigeon Forge, TN?

This Dunkin' location is open daily from 5:00 AM to 8:00 PM.

What holiday drinks can I try at this Dunkin' for the holiday season?

You can try the NEW Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.