Dunkin'

3.6
1691 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pigeon Forge, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2209 Parkway, Pigeon Forge, TN
37863, United States

Hours

Reviews

3.6
1,691 reviews
5 stars
772
4 stars
302
3 stars
171
2 stars
122
1 star
324

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and polite, contributing positively to their experience.

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times being a common complaint.

Product Availability

Several reviews mentioned that the location often runs out of popular items like donuts and certain food options, leading to disappointment.

Order Accuracy

There were multiple instances of incorrect orders and issues with food quality, indicating a need for improvement in order accuracy and food preparation.

Cleanliness

The location was noted for being clean and well-maintained, which was appreciated by many customers.
  • LS
    Laurie Smith
    Dec 26, 2025
    3.0
    The employees who took our order were very friendly, 5 star personnel.
  • MH
    Michael Hensley
    Dec 14, 2025
    1.0
    Sitting in line for 23 mins for a coffee is ridiculous
  • JV
    Joe Vanella
    Dec 14, 2025
    4.0
    Everything was fine, but 25% more expensive than Dunkin normally is for me (that’s the cost of being in a tourist town, I guess)
  • LH
    Laurence Hartnett
    Nov 30, 2025
    5.0
    Ordered off the Dunkin app for drive thru pickup at 905 am on a Saturday. Upon arrival, we saw the drive thru was backed up considerably. So we opted to park and go in. They were getting SLAMMED inside. But they filled orders in a timely manner. Not a hint of panic. They all worked together as a team. The store owner needs to be proud of his crew. Highly recommend stopping here for your morning coffee.
  • AO
    Amber Olson
    Nov 29, 2025
    5.0
    We visited this dunkin twice on a trip from out of town. The first time was because another location had run out of donuts, but this location still had them. The second day, we ordered for a VERY large group. The older woman at the counter was incredibly kind and quick, especially for a large order (~$120). Staff was friendly and all seemed to work together. Probably one of our better experiences ordering for large groups, specifically because of the staff.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Pigeon Forge, TN?

This Dunkin' location is open daily from 5:00 AM to 8:00 PM.

What holiday drinks can I try at this Dunkin' for the holiday season?

You can try the NEW Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.