Arby's

3.9
1977 reviews
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Business Details

3652 Parkway, Pigeon Forge, TN
37863, United States
(865) 453-6966
http://www.arbys.com/locations/us/tn/pigeon-forge/3652-parkway/store-692
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3652 Parkway, Pigeon Forge, TN
37863, United States

Hours

Reviews

3.9
1,977 reviews
5 stars
939
4 stars
468
3 stars
229
2 stars
101
1 star
240

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and helpful staff, while some reported rude service and long wait times.

Food Quality

The food received mixed reviews; while some enjoyed the freshness and taste, others complained about incorrect orders and food quality issues.

Cleanliness

The restaurant was noted for being clean by several customers, although some mentioned issues with the dining area needing attention.

Speed of Service

There were numerous complaints about slow service, especially during busy times, with some customers leaving due to long waits.
  • MM
    Michael McGee
    Jan 1, 2026
    5.0
    The Dan provide great service!
  • GJ
    Glenn Jarnigan
    Dec 31, 2025
    2.0
    Every other Arby's has the 2 for 7 besides this location sounds like a price hike to me 🤔
  • JJ
    Jenny Johnson
    Dec 27, 2025
    1.0
    On an over 20 dollar order can’t take a 100 the. We said it’s American money that made employee mad he started cussing and then manager came out started cussing too and an employee in his car started cussing us
  • RR
    Randy Ross
    Dec 18, 2025
    5.0
    Employees are always friendly. Very attentive and always willing to help.
  • LJ
    Lord Jeffrey
    Dec 15, 2025
    5.0
    Service was awesome the people that work there are awesome I visit this Arby's about twice a week it's always a great experience the atmosphere is always cheerful in the general manager is a wonderful lady
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