In 1924, Benjamin Tillman "Pop" Byrd, Sr. , at the age of 28, began baking his famous Scotch Oatmeal cookies in beautiful Savannah Georgia. He had a small bakery downtown near City Market and delivered the fresh cookies to stores around town in his Model T Ford. Typically, the cookies were sold out of large glass jars at ‘2 for a penny’. Pop’s cookies quickly became a favorite among locals and several more items were added to the bakery lineup, but nothing was as unique or as popular as the Scotch Oatmeal cookie. As the business grew, Pop decided to move the bakery closer to home on the outskirts of town, a little community called Sandfly. In 1929, he built a larger bakery which he lovingly named “Byrd’s Famous Cookies.
Location
Byrd's Famous Cookies - the Island at Pigeon Forge, TN
130/131 The Island Dr Suite 4102, Pigeon Forge, TN
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.