McDonald's

3.7
779 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
346 Tennessee Ave N, Parsons, TN
38363, United States

Hours

Reviews

3.7
779 reviews
5 stars
294
4 stars
196
3 stars
159
2 stars
55
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude staff, with some praising individual employees while others noted a lack of professionalism and attentiveness.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying their meals while others complained about cold, stale, or poorly prepared items.

Cleanliness

The restaurant was generally noted as clean, but some customers mentioned issues with cleanliness and maintenance, particularly in the dining area.

Drive-Thru Experience

The drive-thru service was often criticized for long wait times and order mix-ups, although some customers reported quick service during less busy times.
  • GL
    Greg Layman
    Dec 30, 2025
    1.0
    This McDonald's got my order wrong and had the audacity to tell me to go back through the drive-thru and reorder made no attempt to rectify the problem I will go anywhere else but here
  • TW
    Tara Williams
    Dec 24, 2025
    5.0
    Did a mobile order. Didn’t have to wait long. The lady that brought out our drinks was very friendly! The frappies were on point!!!
  • CE
    Christian Elmore-Manning
    Dec 20, 2025
    5.0
    Customer service is this one 5'6 skinny adorable little Greek or otter wouldn't call Twink and great time in life to me either way but I think it's appropriate for you guys to be able unless we are fully aware that the inside is a good idea good experience with a lot to do that I have no choice for a while now but I'm not sure what to tell attendent at least 20 minutes ago I guess it's the dude that was just trying to keep up with each other's partners for the past and they have to be done when I'm not sure if they're not going expect anything else would have to be driven through not here one don't turn into the out and watch for backing up cars that didn't realize you had right away
  • VH
    Vince Hicks
    Dec 19, 2025
    4.0
    Good tea and convenient.
  • CP
    Craig Pence
    Dec 1, 2025
    3.0
    Burger was not good. More pickles and onions than meat. Not friendly staff the drive through and as usual pull up park and wait.

Frequently Asked Questions About McDonald's

What are McDonald's delivery hours in Parsons, TN?

McDonald's delivers from 5:00 AM to 10:00 PM every day of the week.

When is the drive-through at McDonald's open?

The drive-through is open from 5:00 AM to 11:00 PM Sunday through Thursday and until midnight on Friday and Saturday, with Sunday opening at 6:00 AM.