Service Quality
Customers reported a mix of friendly service and poor experiences, with some praising the staff while others noted rudeness and disorganization.
Order Accuracy
There were numerous complaints about incorrect orders and issues with online ordering, though some customers received their orders correctly.
Food Quality
Feedback on food quality was inconsistent, with some praising the taste and freshness, while others reported issues like cold food and poor ingredient quality.
Timeliness
Delivery and pickup times varied significantly, with some customers receiving their orders promptly while others experienced long waits.
Cleanliness
Several reviews mentioned cleanliness issues within the establishment, particularly in the dining area and bathrooms.