Dairy Queen Grill & Chill

3.8
488 reviews
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Business Details

1114 Mineral Wells Ave, Paris, TN
38242-4906, United States
(731) 388-3225
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1114 Mineral Wells Ave, Paris, TN
38242-4906, United States

Hours

Reviews

3.8
488 reviews
5 stars
231
4 stars
90
3 stars
61
2 stars
30
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, indicating a significant problem with service quality.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with specific complaints about items like chicken tenders and burgers.

Cleanliness

Several customers noted unsanitary conditions, including dirty dining areas and restrooms, which contributed to a negative dining experience.

Staff Attitude

Feedback highlighted a lack of professionalism among staff, with instances of rudeness and unhelpfulness reported by multiple customers.

Inconsistent Experience

While some customers praised the food and service, many others expressed disappointment, suggesting a lack of consistency in quality and customer care.
  • CW
    Chuck Wilson
    Nov 7, 2025
    1.0
    Repeated order 3 times My burger cold Wife's was wrong (special order plain) Bathroom had feces all over comode No paper towels to dry hands Good grief
  • KG
    Kevin Guffey
    Sep 20, 2025
    1.0
    Had lobby locked when they got a doordashing person sent me thru drive thru and had someone at the speaker to block me from getting through or they was just not taking her order had to honk my horn before they took order store had no business for it to take that long
  • SA
    Shea Alvey
    Sep 10, 2025
    2.0
    Food was horrible. Was told they were making fresh fries yet my fries tasted stale and were cold. For the long wait we had it was very disappointing.
  • AD
    Ashley Damesworth
    Aug 21, 2025
    1.0
    We went through the drive through tonight and ordered one strawberry sundae and one small cherry dipped cone. When the guy at the window was done playing and throwing paper wads at the other employee we received our ice cream after 15 minutes. The sundae was fine other than a very small amount of strawberries but the dipped cone was ridiculous! Had it not been my daughter’s ice cream we would have requested a refund. He handed it out of the window with the cherry dripping down his hand on to his wrist. When we asked for an extra cup and napkins it seemed to be crazy that we even asked. Very disappointed.
  • DD
    Dave Drake
    Aug 20, 2025
    1.0
    I've never been to a Dairy Queen before that ran out of bananas and hot fudge and then when we ordered a dip cone they only dipped about half of it And the dip was extremely thin We were not happy at all
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Paris, TN offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and ice cream cakes through DQCakes.com.

What are the operating hours for Dairy Queen Grill & Chill during weekdays?

From Monday to Wednesday, Dairy Queen Grill & Chill is open from 10:30 AM to 9:30 PM. On Thursdays, it stays open until 10:00 PM, Fridays until 10:30 PM.