Customers frequently reported long wait times, rude staff, and incorrect orders, leading to a negative dining experience.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with specific complaints about burgers and ice cream.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, contributing to an overall negative impression.
Staffing Problems
Multiple reviews indicated that the location is often understaffed, which exacerbates service delays and customer dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed the ice cream and certain food items.
SW
Sheila Western
Jan 5, 2026
5.0
Ice Cream cake with Mickey Mouse was AMAZING
KS
Kevin Scott
Dec 1, 2025
3.0
Food was terrible service was shitty only two employees
CW
Chuck Wilson
Nov 7, 2025
1.0
Repeated order 3 times
My burger cold
Wife's was wrong (special order plain)
Bathroom had feces all over comode
No paper towels to dry hands
Good grief
SA
Shea Alvey
Sep 10, 2025
2.0
Food was horrible. Was told they were making fresh fries yet my fries tasted stale and were cold. For the long wait we had it was very disappointing.
What are the operating hours for Dairy Queen Grill & Chill during weekdays?
From Monday to Wednesday, Dairy Queen Grill & Chill is open from 10:30 AM to 9:30 PM. On Thursdays, it stays open until 10:00 PM, Fridays until 10:30 PM.
Is Dairy Queen Grill & Chill open on major holidays like Thanksgiving and Christmas?
No, Dairy Queen Grill & Chill is closed on holidays including November 27, 2025 (Thanksgiving), and December 25, 2025 (Christmas).
Does Dairy Queen Grill & Chill provide drive-thru and outdoor seating options?
Yes, the location offers both drive-thru service and outdoor seating for customers.
Can families and children comfortably visit Dairy Queen Grill & Chill?
Yes, the restaurant is family-friendly and welcomes children, providing suitable seating and amenities such as restrooms and free WiFi.
How can I place an order at Dairy Queen Grill & Chill in Paris, TN?
You can place an order online using their pickup order URL or download the Dairy Queen app for exclusive deals and mobile ordering.
What nearby places can I visit when going to Dairy Queen Grill & Chill?
Nearby places include Tidal Wave Auto Spa, The Veggie Shack, and Kentucky Lake, offering options like car wash services, professional services, and outdoor recreation respectively.
Is there a nearby coffee shop close to Dairy Queen Grill & Chill if I want a beverage before or after my meal?
Yes, Starbucks is located nearby, making it convenient to enjoy coffee along with your Dairy Queen treats.
Are there other fast food options near Dairy Queen Grill & Chill in Paris, TN?
Yes, Taco Bell and Papa John's Pizza are nearby fast food options you could consider alongside Dairy Queen.
Can I find pharmacies or financial services close to Dairy Queen Grill & Chill in Paris?
Yes, Walgreens and CVS Pharmacy are nearby for pharmaceutical needs, while Advance Financial and Check Into Cash offer financial services.