Service Speed
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant.
Food Quality
While many customers praised the food as hot and delicious, there were complaints about cold items and incorrect orders.
Staff Behavior
Feedback varied on staff friendliness, with some customers noting positive interactions while others reported rudeness and unprofessional behavior.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and restrooms, impacting the overall dining experience.
Order Accuracy
Multiple customers expressed frustration over incorrect orders and missing items, indicating a need for improvement in order accuracy.